Product Ops Intern: Shape Real-Time Compliance

Flagright; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Flagright seeks a Product Operations Intern in London to support customer implementations, document processes, and translate real-world feedback into product improvements. You will work with customer success, product, and engineering, taking ownership and driving impact in a high-ownership role early in your career.

We expect initiative, the ability to manage multiple tasks, and comfort with customer calls. Hybrid work in London 3 days per week is offered to the right candidate.

Qualifications

• Currently pursuing or recently completed a degree in Business, Product Management, Computer Science, Finance, or a related field.
• Strong written and verbal communication skills under time pressure.
• Detail-oriented and organized with ability to juggle multiple tasks.
• Comfortable joining customer calls and representing the team professionally.
• Curious about how B2B SaaS products work and eager to learn across product, operations, and customer success.

Responsibilities

• Support customer implementations and onboardings with CS across environment setup, configuration, and go-live validation.
• Build internal tooling to automate workflows and reduce manual overhead.
• Identify process gaps and design fixes to reduce manual tasks.
• Own knowledge base infrastructure and ensure documentation stays current.
• Maintain signals and reporting to provide visibility into SLA and KPIs.
• Collaborate with Product and Engineering to translate feedback into requirements.
• Support QA for new feature releases and verify functionality against requirements.

Skills

Communication skills

Detail-oriented

Customer calls

Independent work

B2B SaaS knowledge

Education

Relevant degree in Business/PM/CS/Finance

Tools

Data analysis tools

Job description

Flagright seeks a Product Operations Intern in London to support customer implementations, document processes, and translate real-world feedback into product improvements. You will work with customer success, product, and engineering, taking ownership and driving impact in a high-ownership role early in your career.

We expect initiative, the ability to manage multiple tasks, and comfort with customer calls. Hybrid work in London 3 days per week is offered to the right candidate.