Product Operations Assistant

HiB Ltd; Dordon CP; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading bathroom design company in the UK is seeking a Product Coordinator to manage product data and coordinate with various stakeholders. You will ensure accurate product information, assist in launches, and prepare reports. Ideal candidates should have strong attention to detail and proficiency in Excel. This role offers a competitive salary and hybrid working options, alongside various benefits for personal and professional growth.

Benefits

Competitive basic salary

Hybrid working

23 days annual leave, plus bank holidays

Birthday off

Wellbeing day off

Health care cash plan

EAP helpline

Private Medical Insurance

Enhanced Parental Leave

Charity volunteering days

Training and Development

Benefits & Discounts Platform

Qualifications

• Strong attention to detail and data accuracy.
• Excellent organisational and time-management skills.
• Effective communication and stakeholder coordination.
• Proficiency in Excel and familiarity with ERP/PIM systems.
• Ability to work collaboratively across teams and manage multiple priorities.

Responsibilities

• Maintain and update essential product data across internal systems.
• Ensure product catalogues and databases are accurate and maintained.
• Prepare reports on product performance and stock levels.
• Facilitate the product critical path and coordinate workflows.
• Support compliance activities through documentation management.
• Act as a liaison between stakeholders and suppliers.
• Assist in product launch readiness.
• Prepare commercial materials and assist with competitor benchmarking.

Skills

Attention to detail and data accuracy

Organisational skills

Effective communication

Stakeholder coordination

Proficiency in Excel

Familiarity with ERP/PIM systems

Ability to manage multiple priorities

Tools

Excel

ERP/PIM systems

Job description

Responsibilities

• Be responsible for maintaining and updating essential product data including, but not limited to, product specifications, pricing, SKUs, and launch details across internal systems.
• Ensure product catalogues, PIM platforms, and databases are accurate and consistently maintained.
• Prepare and distribute reports for the team on product performance, stock levels, and adoption metrics to support decision‑making.
• Facilitate and coordinate the product critical path, ensuring timely progression through development stages and task handovers.
• Coordinate product development workflows including briefs, sample tracking, approvals, and change logs.
• Support compliance activities by managing documentation, testing certifications, and technical records.
• Act as a liaison between internal stakeholders and external suppliers to ensure cross‑functional alignment.
• Assist in product launch readiness by verifying packaging details, artwork, and system setup.
• Prepare commercial materials such as price lists, product sheets, and presentations, and assist with competitor benchmarking and forecasting.

Qualifications

• Strong attention to detail and data accuracy.
• Excellent organisational and time‑management skills.
• Effective communication and stakeholder coordination.
• Proficiency in Excel and familiarity with ERP/PIM systems.
• Ability to work collaboratively across teams and manage multiple priorities.

About the Company

At hib., we believe the bathroom is more than just a space, it's a reflection of who you are, a sanctuary designed to inspire and uplift. For 35 years, we've been dedicated to helping homeowners create bathrooms that feel personal, meaningful, and full of life. What drives us is our incredible team, whose creativity and dedication breathe life into every project we touch. We're proud to be recognised as a Great Place To Work in 2025, one of the top 50 companies to work for in 2023, and one of the top 10 in the manufacturing sector. But it's not just the awards that matter to us, it's the way we care for our people. Here at hib., you'll find a community that values collaboration, fosters innovation, and prioritises your professional and personal growth. We listen to your ideas, invest in your development, and put your well‑being at the heart of everything we do. Join us and be part of a team that celebrates creativity, encourages growth, and is truly passionate about making a difference, both in the industry and in the lives of everyone who walks through our doors.

Benefits

• Competitive basic salary
• Hybrid working
• 23 days annual leave, plus bank holidays
• Your birthday off
• Wellbeing day off
• Health care cash plan
• EAP helpline
• Private Medical Insurance
• Enhanced Parental Leave
• Charity volunteering days
• Training and Development
• Benefits & Discounts Platform