Product Manager, Wrapped Products

Ss&c Technologies, Inc.; West of England; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Professional Development Reimbursement

Competitive holiday scheme

Wellbeing benefits

Diversity & Inclusion

Hands-On training

Job summary

SS&C Technologies, Inc. is seeking a senior product professional to define and maintain the strategy for ISA, JISA, GIA and SIPP products, leading governance and lifecycle evidence.

You will translate regulatory and client needs into clear requirements, collaborate with technology and operations, ensure readiness and post-launch review, and drive simplification and scalability across platforms.

Qualifications

• Significant product management experience within a UK wealth platform or regulated financial services business.
• Ability to interpret complex regulation and translate into actionable requirements.
• Experience leading product change from assessment through governance, delivery and post-launch review.

Responsibilities

• Define and maintain product strategy, proposition, target market and roadmap for ISA, JISA, GIA and SIPP products.
• Lead product governance forums with evidence, risks, options and recommendations for approval.
• Translate client, adviser and regulatory needs into clear product requirements and prioritised plans.
• Partner with technology, architecture, change and operations to ensure correct designs of rules, calculations and workflows.
• Provide product ownership through discovery, design, build, testing, implementation and post-launch review.

Skills

Stakeholder management

Analytical thinking

Regulatory knowledge

Product governance

Job description

What You Will Get To Do

Product Strategy, Governance and Lifecycle

• Define and maintain the product strategy, proposition, target market and roadmap for ISA, JISA, GIA and SIPP products.
• Lead periodic product reviews covering performance, value, service quality, complaints, foreseeable harm, operational resilience and continued suitability.
• Lead or support product governance forums, presenting proposals, evidence, risks, options and recommendations for approval.
• Maintain the product inventory, ownership model, decision log, control framework and lifecycle evidence.
• Assess legacy features and product exceptions, recommending remediation, simplification or closure where appropriate.

Product Development & Delivery

• Translate client, adviser, regulatory and business needs into clear product requirements, acceptance criteria and prioritised plans.
• Partner with technology, architecture, change and operations to ensure product rules, calculations, workflows, data, interfaces and controls are designed correctly.
• Provide product ownership through discovery, design, build, testing, implementation and post-launch review.
• Ensure operational readiness, including procedures, training, communications, controls, support and migration considerations.
• Drive simplification, automation and standardisation to improve scalability, reduce risk and enhance adviser and customer experience.

Regulatory, Tax & Customer Outcomes

• Maintain strong working knowledge of the regulatory and tax frameworks relevant to ISA, JISA, GIA and SIPP products, including FCA expectations, Consumer Duty, HMRC requirements, pensions regulation and reporting obligations.
• Ensure product design, distribution, servicing and communications support good customer outcomes and remain consistent with target markets and distribution strategies.
• Coordinate regulatory change impact assessments and ensure product, process, system, disclosure and control changes are delivered by the required effective date.
• Oversee product risks, breaches, errors and customer detriment, including escalation, root-cause analysis, remediation and lessons learned.
• Work with Compliance, Risk, Legal, Tax and Operations to maintain documented interpretations, decisions and audit-ready evidence.

Reporting, T&C & Product Collateral

• Own requirements and controls supporting regulatory, statutory and management reporting, including data quality, reconciliations, governance and sign-off.
• Maintain Terms & Conditions, schedules, key features and disclosures, application and transfer forms, adviser guides, client literature, fee information, website content and internal knowledge material.
• Coordinate legal, compliance, tax, operational and client approvals for new or amended documentation, with effective version control and distribution.
• Ensure communications are accurate, accessible, consistent across channels, clear, fair and not misleading.
• Develop management information covering product performance, service, risk, customer outcomes, complaints, obligations and roadmap delivery.
• Significant product management, product ownership or proposition experience in a UK wealth platform, investment provider, pension provider or regulated financial services business.
• Demonstrable technical knowledge of ISA, JISA, GIA and SIPP products, including rules, customer journeys, transfers, contributions/subscriptions, withdrawals, tax treatment and servicing.
• Strong understanding of relevant FCA, HMRC and pensions regulatory expectations, including Consumer Duty and product governance.
• Experience leading product change from assessment and requirements through governance, delivery, implementation and post-launch review.
• Experience owning or materially contributing to regulatory reporting, product controls, Terms & Conditions and customer/adviser collateral.
• Ability to interpret complex regulation and technical detail and communicate clear recommendations to senior and non-technical stakeholders.
• Strong analytical, risk-management and decision-making skills, with high attention to detail and disciplined governance.
• Excellent stakeholder management across technology, operations, compliance, risk, legal, tax, finance, distribution, clients and third parties.

Desirable

• Experience working with a UK platform operator, ISA manager, SIPP operator, trustee, custodian or outsourced
• administrator.
• Knowledge of platform architecture, product configuration, data models, tax calculations, integration requirements and digital journeys.
• Experience of product migrations, book transfers, legacy product rationalisation or large-scale platform transformation.
• Experience supporting regulatory engagement, internal audit, external assurance or remediation programmes.
• Relevant professional qualification in investments, pensions, financial planning, compliance or product management.,
• Flexibility: Hybrid Work Model

Your Future:

• Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.