Product Manager- Value Added Services- BPL

Barclays; Northampton; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Barclays is seeking a Product Manager for Value Added Services to shape and grow the Barclaycard Payments portfolio, including merchant finance, FX and cross-border capabilities, A2A payments and partner-led propositions. You will drive the product strategy, balance short- and long-term goals, and lead cross-functional teams to deliver value for merchants and customers.

The role is based in Northampton with an alternative office in London, and requires three days per week in the office.

Qualifications

• Experience defining product vision, building business cases and prioritising investments.
• Ability to align cross-functional teams across marketing, engineering, operations and sales.
• Strong understanding of payments products, customer journeys and regulatory considerations.

Responsibilities

• Define product strategy and roadmap aligned with Barclays vision and growth.
• Lead cross-functional delivery from discovery to launch with multiple teams.
• Sensemaking from data and market insights to optimise product value for customers and business.

Skills

Product management

Stakeholder leadership

Payments domain knowledge

Data-driven decision making

Job description

Product Managers are responsible for the leading the strategic focus of the product(s), defining the product vision, market strategy, and competitive analysis. They think about the product's future and how it will evolve over time. They work with various teams, including marketing, engineering, operations, and sales, to ensure everyone is aligned on the product strategy. They use data and market research to inform their decisions and prioritize product features.

Accountabilities

• Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth
• Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals
• Risk and Control: Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions
• Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives
• Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company’s business goals, financial targets, and strategic vision, driving long-term business success
• Data driven decisions: Monitor product performance through data-driven analysis and insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer
• Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision-making process
• Business and financial acumen: Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development
• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and accelerate breaches of policies/procedures
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment
• Manage and mitigate risks through assessment, in support of the control and governance agenda
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions
• Adopt and include the outcomes of extensive research in problem solving processes
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Product Manager- Value Added Services- BPL - You will be responsible for shaping and growing Barclaycard Payments' Value Added Services portfolio, including solutions such as merchant finance, FX and cross-border capabilities, account-to-account payments, and partner-led value-added propositions.

This is an opportunity to help shape the future product strategy of a rapidly evolving payments business, bringing new revenue streams, partnerships, and customer propositions to market.

To be successful as a Product Manager, you must have the following essential skills;

• Ability to define product vision, build business cases, prioritise investment, and deliver measurable customer and commercial outcomes

Strategic Delivery & Stakeholder Leadership

• Proven track record of leading complex product initiatives from discovery through launch, aligning stakeholders and managing delivery across multiple teams

Payments Domain Expertise

• Excellent understanding of payments products, customer journeys, industry trends, and regulatory considerations within merchant acquiring, acceptance, or transaction services

Some other highly valued skills may include;

• Experience developing or managing FX, multi-currency, cross-border acceptance, or international payments products and propositions

Data-Driven Product Management

• Ability to leverage customer, market, and performance data to identify opportunities, measure outcomes, and inform product decisions

Partner & Ecosystem Management

• Experience working with external partners, fintechs, schemes, processors, or third-party providers to develop and scale product capabilities

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

The successful candidate will be in Northampton, alternatively our offices in London.

This role is 3 days per week office-based presence expected.

Barclays’ payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients.

In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield’s global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth.

Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays’ clients for a minimum of ten years.

For more information on our partnership with Brookfield, please visit Barclays.com