Product Manager - Service

Peak Scientific, Inc.; Inchinnan; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading innovator in gas generator design is seeking a Remote Product Manager. This role involves strategic development and lifecycle management of service offerings, aiming for competitive differentiation and customer satisfaction. Ideal candidates are experienced in consumer-packaged goods or service organizations, possess a STEM degree, and are proficient in English. Enjoy a rewarding career with a great work-life balance and opportunities for professional growth.

Benefits

Great work-life balance

Supportive work environment

Opportunity for global expansion

Qualifications

• Experienced Product Manager with a background in consumer-packaged goods or service organizations.
• Ability to understand customers in academia, life sciences, and pharma.
• Strong understanding of market and competitor analysis.

Responsibilities

• Conduct market and competitor analysis to inform service product strategy.
• Define and manage the service product roadmaps, including pricing, positioning, and go-to-market plans.
• Monitor service product performance and customer feedback to drive continuous improvement.
• Champion the integration of digital and sustainable innovations into service offerings.

Skills

Fluency in English (verbal and written)

Excellent data analysis skills

Familiarity with SAP

Education

Degree in a STEM discipline

Job description

We have a new role within the Product Management team! Reporting to the Product Manager (Team Lead) this exciting role is responsible for the strategic development, lifecycle management, and commercial success of Peak Scientific’s service offerings. This role is critical in consolidating and enhancing the service product portfolio, ensuring it delivers maximum value to customers while supporting business growth and competitive differentiation. As the voice of the customer, the Product Manager will lead the transformation of service offerings into cohesive, innovative, and revenue-generating portfolio.

This role is remote, ideally out of the following locations: Munich, Cologne, Dusseldorf or Stuttgart. There will be regular travel to our HQ office in Glasgow, Scotland as well as international travel to meet with stakeholders and attend events.

Key duties:

• Conduct market and competitor analysis to inform service product strategy
• Define and manage the service product roadmaps, including pricing, positioning and, and go-to-market plans
• Monitor service product performance and customer feedback to drive continuous improvement
• Work closely with regional teams to ensure service offerings are relevant and competitive in local markets
• Champion the integration of digital and sustainable innovations into service offerings
• Collaborate with all stakeholders to ensure successful implementation and support
• Provide training and enablement to internal teams to drive adoption and understanding of service products
• Support the development of future-focused service innovations that align with Peak’s broader product strategy.

We are looking for an experienced Product Manager from a consumer-packaged goods or service organisation. Preferably, a degree in a STEM discipline, with proven ability to understand customers in academia, life sciences, and pharma.

You will also possess:

• Familiarity with SAP
• Fluency in English both verbal and written essential
• Excellent data analysis skills

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’.

The right candidate will be fluent in English both verbal and written and ask for CV’s to be submitted in English.

Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 700 staff globally, this is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity.

Now is a great time to join us! This Product Manager role will be challenging and fast-paced but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY