Product Manager (Risk & Compliance)

Mishcon de Reya; City of Westminster; On-site; GBP 70,000 - 100,000; Full time

Job summary

Mishcon de Reya is seeking a Product Manager for Risk & Compliance to support Intapp as the core platform. You will partner with business and tech teams to ensure the SaaS upgrade delivers value while maintaining platform integrity.

Responsibilities include governance, stakeholder engagement, and prioritisation of changes, balancing regulatory needs with operational efficiency and user experience. This role requires strong analytical thinking and the ability to operate across complex,

Qualifications

• Experience in product management roles for business systems or enterprise platforms.
• Ability to gather requirements, define user stories, and track outcomes.
• Strong prioritisation skills across multiple workstreams.
• Excellent written and verbal communication with stakeholders at all levels.
• Ability to balance regulatory/compliance needs with operational practicality.

Responsibilities

• Support Intapp SaaS upgrade planning, design, testing, and implementation with a product perspective.
• Collaborate with Project Manager and Product Owner to align on processes and configuration for SaaS.
• Assess impact of changes on users, processes and operating model; document decisions.
• Balance business needs, user impact, SaaS constraints and product integrity in prioritisation.
• Contribute to stakeholder engagement, communications, training input and adoption planning.
• Maintain clear governance, backlog management and change control across product area.

Skills

Product management

Stakeholder management

Communication

Analytical thinking

Cross-functional collaboration

Tools

Intapp

Job description

The Product Manager (Risk & Compliance) will be responsible for supporting the development, continuous improvement, and successful operation of the firm's Risk & Compliance product area, with Intapp as the core platform. The role will work closely with business stakeholders, technology teams, suppliers, and colleagues across product and delivery to ensure the product continues to meet business needs, supports effective operational processes, and delivers value to the firm. A key focus for this role will be supporting the firm through an upcoming SaaS upgrade, helping to ensure that product decisions are well informed, impacts are understood, and changes are implemented in a way that supports both business priorities and long‑term platform sustainability. The role will work alongside a Project Manager, who will lead project delivery and governance, and a Product Owner, who will bring detailed knowledge of existing processes and configuration and help assess what should not be carried forward into SaaS. This role will suit someone who is comfortable working across business and technology teams, can bring structure and clarity to complex issues, and is able to balance day‑to‑day product management with longer‑term improvement opportunities., Product Management

Intapp SaaS upgrade

• Support the product work required for the upcoming Intapp SaaS upgrade, ensuring the product perspective is represented throughout planning, design, decision‑making, testing, and implementation.
• Work alongside the Project Manager, who will be responsible for overall project management, planning, governance, and coordination.
• Work alongside the Product Owner, who will provide detailed knowledge of existing business processes and configuration, including assessing those elements that cannot or should not be taken forward into SaaS.
• Help assess the impact of proposed changes on users, processes, and the operating model.
• Support prioritisation and decision‑making by balancing business need, user impact, SaaS constraints, and long‑term product integrity.
• Contribute to business readiness activity, including stakeholder engagement, communications, training input, and adoption planning.

Stakeholder Management

• Build effective working relationships with business users, operational teams, compliance stakeholders, IT colleagues, and third‑party suppliers.
• Act as a key point of coordination across business, product, project, and technology teams to ensure priorities, decisions, and dependencies are understood.
• Facilitate discussions to clarify requirements, align stakeholders, and resolve issues.
• Communicate product priorities, planned changes, risks, and progress clearly and consistently.
• Ensure that key product decisions, assumptions, and outcomes are captured and understood by the relevant stakeholders.

Governance

• Support effective product governance through clear documentation, prioritisation, and decision tracking.
• Identify and raise delivery, operational, and adoption risks within the product area as appropriate.
• Contribute to release planning, testing support, implementation readiness, and post‑implementation review activity.
• Help embed good product management practices across backlog management, prioritisation, change control, and value tracking.
• Promote a pragmatic, user‑centred approach to product development that balances usability, compliance, and operational effectiveness.

Experience working in a Product Manager (or similar) role supporting business systems, enterprise applications, or operational platforms.

• Familiarity with core product management disciplines, including roadmap management, backlog prioritisation, user story development, and outcome tracking.
• Experience working with stakeholders to gather requirements, understand pain points, and support the development of solutions.
• Strong organisational skills, with the ability to manage multiple priorities and coordinate activity across different workstreams.
• Good verbal and written communication skills, with the ability to explain process and system issues clearly to a range of audiences.
• Ability to work effectively across business and technology teams, building strong and credible working relationships.
• Experience supporting business change, product enhancements, or transformation activity in a business‑critical environment.
• Strong analytical and problem‑solving skills, with the ability to break down issues and support practical decision‑making.
• Comfortable working in an environment where product, process, technology, and change intersect.
• A proactive and accountable approach, with a focus on delivery and continuous improvement.

Desirable

• Experience working with Intapp, particularly in Risk, Compliance, Conflicts, Client Intake, or associated workflows.
• Experience supporting SaaS migrations, upgrades, or product modernisation activity.
• Experience working in a regulated, professional services, legal, or risk‑sensitive environment.
• Understanding of business readiness, adoption, and change support activity.
• Appreciation of the relationship between business process design, configuration, and platform capability in enterprise systems.

The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services. Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work the firm undertakes is cross‑border, multi‑jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution. The Mishcon de Reya Group includes consultancy businesses MDR Discover, MDR Mayfair (in London, Singapore and Dubai), MDR ONE, and MDRi (in Hong Kong). The Group also includes MDR Lab, which invests in the most promising early‑stage legaltech companies as well as the Mishcon Academy, its in‑house place of learning and platform for thought leadership. In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business. We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.