Product Manager - PPM Tool

Tesco UK; Welwyn Garden City; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and technology company in the United Kingdom seeks to fill a pivotal role in their Project Portfolio Management Office. The successful candidate will manage user access, enhance PPM tools, and ensure stakeholder satisfaction. Ideal candidates will have relevant experience in managing PPM tools like Planview and possess strong analytical and communication skills. This position offers a hybrid working model, enabling collaboration both in-office and remotely.

Benefits

Flexible working arrangements

Inclusive recruitment process

Support for career development

Qualifications

• Experience managing PPM tools, ideally Planview.
• Experience enhancing systems or tools and knowledge of backlogs and release processes.
• Understanding of programme/portfolio management processes.
• Ability to manage faults and troubleshoot effectively.
• Skilled in creating and maintaining data reports.
• Comfortable leading training sessions and communicating effectively.
• Proven ability to work with a wide range of business users.

Responsibilities

• Manage user access, licenses, permissions, and project creation.
• Develop and implement small-scale feature updates and tooling improvements.
• Capture and resolve end-user pain points and provide training.
• Drive platform stabilization and improve performance.
• Improve data integrity and automate integration with key systems.
• Lead test strategy and validation for new features.
• Provide regular updates to sponsors and manage vendor relationships.

Skills

Planview Expertise

Product & Tooling Knowledge

PPMO Experience

Technical & Analytical Skills

Data & Reporting

Training & Communication

Stakeholder Management

Job description

This is a fantastic opportunity to join role Tesco’s PPMO (Project Portfolio Management Office), which operates across Finance Change and Enabling Functions Technology portfolios. The role is within the Data, Reporting, Quality Assurance and Tooling Hub and will be managed on a day-to-day basis by the Hub Lead.

Responsibilities

• System Administration – Manage user access, licences, permissions, project creation, sandbox environment, and system documentation.

• Enhancements & Configuration – Develop, test, and implement small-scale feature updates, configuration changes, and tooling improvements in alignment with solution provider releases.

• User Engagement & Support – Capture and resolve end-user pain points, run demos, provide training, create job aids, and maintain user documentation. Build and maintain an active end-user community.

• Performance & Stability – Drive platform stabilisation, improve performance, lead root cause analysis for faults, and coordinate fixes with the solution provider and technical support.

• Data & Integration – Improve data integrity, automation, and integration with other key systems; collaborate with stakeholders on accurate resource, financial, and governance data.

• Testing & Release Management – Lead test strategy and validation for new features; ensure readiness before deployment.

• Stakeholder Management – Provide regular progress updates to sponsors, run feedback sessions, and align delivery plans with PPMO roadmaps.

• 3rd Party Coordination – Manage vendor relationships, contracts, and participate in account management sessions.

Qualifications

• Planview Expertise – Proven experience managing PPM tools (ideally Planview) within portfolio, programme, or resource management settings

• Product & Tooling Knowledge – Experience enhancing systems or tools (e.g. as a Product Manager/Owner), familiar with roadmaps, backlogs, feature cycles, testing, release, and change control processes.

• PPMO Experience – Understanding of programme/portfolio management processes and workflows.

• Technical & Analytical Skills – Ability to manage faults/defects (incident tracking, triage, escalation, resolution), troubleshoot effectively, and understand basic data models.

• Data & Reporting – Skilled in creating and maintaining reports, dashboards, and data views.

• Training & Communication – Comfortable leading training sessions and demos to large groups, with excellent documentation and communication skills for both technical and non-technical audiences.

• Stakeholder Management – Proven ability to work effectively with a wide range of business users and senior stakeholders.

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At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

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