Product Manager, Mobile Network

EE; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in the UK seeks a Product Manager to lead a squad, deliver innovations across messaging and security, and drive customer-focused network products. Applicants should have extensive product management experience and skills in Agile methodologies, stakeholder engagement, and communication. The role offers flexible working and a comprehensive benefits package.

Benefits

Annual bonus up to 10%

25 days annual leave plus bank holidays

Enhanced family leave policy

Life Assurance

Exclusive discounts on broadband and mobile packages

Volunteering days

Healthcare Cash Plan options

Qualifications

• Solid product management experience in telecoms or related technology.
• Strong capability in product strategy, including tracking OKRs.
• Skilled in managing competing priorities effectively.

Responsibilities

• Define and communicate a clear squad vision.
• Manage the squad backlog and prioritise effectively.
• Collaborate with internal teams and external partners.
• Build strong relationships and manage vendors.

Skills

Product management experience

Agile delivery

Stakeholder engagement

Communication skills

Job description

Closing Date

Sunday 23rd November 2025

Location(s)

Birmingham, Bristol, Darlington, London, and Newcastle

Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer‑focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?

Values

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

The Scope

EE is proud to be at the forefront of innovation in the digital and telecoms industry, consistently recognised as the UK’s best network for 12 years running. As we move into a new Product Operating Model, this role is central to shaping customer‑focused network products that define the future of connectivity.

As Product Manager within the Mobile Network Cluster, you will lead a squad to deliver impactful solutions across messaging (SMS, RCS), security, and SIM lifecycle management (including eSIM). Acting as the link between commercial strategy and technical delivery, you will ensure products meet market needs, regulatory standards, and deliver exceptional customer experiences. This is an opportunity to drive innovation, optimise operations, and influence the evolution of EE’s network at scale.

What You’ll Be Doing

Define and communicate a clear squad vision, develop a roadmap balancing BAU network features with innovation, and set measurable objectives using customer insights and strategic judgement.

Manage the squad backlog and prioritise effectively, applying Agile practices to handle competing priorities while maintaining clarity and transparency across stakeholders.

Act as the link between commercial strategy and technical delivery, collaborating with internal teams and external partners (vendors, OEMs) to deliver customer‑focused solutions and ensure alignment on product goals.

Build strong relationships and manage vendors and suppliers, using data‑driven insights to optimise operations and support innovation in areas such as messaging, security and SIM lifecycle management.

Maintain high standards for delivery, translating complex technical concepts into clear, actionable requirements, and ensuring outputs meet agreed definitions of done.

Lead and motivate a multi‑disciplinary squad, fostering collaboration and adaptability in a dynamic environment, while shaping processes and driving continuous improvement.

Experience Needed To Be Successful In The Role

Solid product management experience in telecoms or related technology, ideally with mobile network products, and a deep understanding of industry trends and customer needs.

Strong capability in product strategy, roadmapping and lifecycle management, including setting and tracking OKRs, and creating value propositions based on customer feedback, market research and competitive analysis.

Skilled in Agile delivery and backlog prioritisation, with proven ability to manage competing priorities effectively.

Ability to translate technical concepts into customer‑focused solutions and clear, actionable requirements, while understanding customer journeys and user experience principles.

Proven stakeholder engagement and influencing skills across internal teams and external partners, including vendors and OEMs, supported by vendor and partner management expertise and data‑driven decision‑making.

Excellent communication and leadership skills to motivate multi‑disciplinary squads, with resilience and adaptability to thrive in a dynamic, evolving environment.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

a Few Points To Note

Although these roles are listed as full‑time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.