Product Manager - Identity

Tesco UK; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Tesco is seeking a Product Manager to own strategy and roadmap for a core part of the identity platform's data foundations, the systems that master and serve datasets underpinning identity at scale.

This is a genuinely technical product role—you'll work daily with engineering on migrations, large-scale data system design, and reliability that tens of millions of customers rely on.

This role can be based from our London Farringdon or Welwyn Garden City office, with a hybrid setup.

Qualifications

• Experience with APIs and enterprise systems; understands how large technical estates operate.
• Track record building quality systems at scale, not just shipping features.
• Technical orientation; comfortable in engineering conversations without being an engineer.
• Curiosity for complex problems; energized by systems complexity.
• Experience with modernisation or migration projects; legacy to modernisation is core.
• 2-3 years in product management within an agile environment; strong comms.
• Understanding of technical debt and prioritising it in dialogue with engineers.
• Excellent written and verbal communication; able to bridge technical and non-technical audiences.
• Strong decision-making and prioritisation skills; capable of fast trade-offs.

Responsibilities

• Own strategy and roadmap for a core part of Tesco Identity Platform's data foundations.
• Collaborate daily with engineering on migrations, data system design, and reliability.
• Influence prioritisation and scope, translating business needs into engineering work.

Skills

APIs & enterprise systems

Systems at scale

Technical fluency

Complex problem solving

Legacy-to-modern migrations

Product management (2-3y)

Tech debt understanding

Written & verbal communication

Decision making & prioritisation

Agile methodologies

Domain knowledge

Estimating complexity

Influencing engineering

Job description

Tesco's Identity platform is the authentication and access layer serving tens of millions of customer accounts across five markets — the backbone that lets every customer sign in, stay secure, and trust the systems behind every interaction with Tesco, in-store and online.

We're looking for a Product Manager to own strategy and roadmap for a core part of that platform's data foundations: the systems that master, structure, and serve the datasets underpinning identity at scale. This is a genuinely technical product role — you'll work daily with engineering on legacy-to-modern migrations, large-scale data system design, and the quality and reliability that tens of millions of customers depend on without ever thinking about it.

You'll be joining at a time of real technical evolution for the platform, modernising foundational systems, migrating away from legacy architecture, and building for scale and resilience as Tesco's identity data needs keep growing. So exciting times!

This role can be based from our London Farringdon or Welwyn Garden City office

Required skills

• Strong exposure to APIs and enterprise systems — you understand how large, interconnected technical estates actually work
• A track record of building quality systems at scale, not just shipping features
• A technical orientation and fluency — comfortable holding your own in deep engineering conversations, without needing to be an engineer yourself
• Genuine curiosity for complex, ambiguous problems — the best candidates will be energised, not daunted, by systems complexity
• Experience with modernisation or migration projects — taking legacy systems to modern equivalents is a core part of this role
• Product management experience (2-3 years) working in an agile environment
• Understanding of technical debt and the ability to hold objective, credible conversations with engineering counterparts about prioritising it
• Excellent written and verbal communication — able to translate fluently between technical and non-technical audiences
• Strong decision-making and prioritisation skills, especially when trade-offs are real and decisions need to be made fast

Additional domain expertise

• Good domain expertise in the relevant functional area/ a large complex domain
• Knowledge and experience of product management best practice and methodologies and strong technical acumen
• Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested
• Understands the impact Tech debt is causing and the value Tech upgrades can bring in, and can hold the objective conversations with your technology counterparts to prioritize it during any sprint

Skills Relevant for the role:

• Excellent written and verbal communication skills
• A methodical/ analytical approach and great problem-solving skills
• Attitude and the aptitude to learn new product area/domain quickly
• Great presentation and persuasion skills
• Team player who could work collaboratively with other members of the team
• Ownership, responsiveness and commitment towards assigned work
• Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required
• Expertise of Agile methodologies, writing effective user stories/ acceptance criterions
• Great people skills and can gain respect and trust of team members and others working with you

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.