Product Manager - Homepage & Mission Entry (12 Month Fixed Term Contract)

Tesco Technology; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus up to 20%

Private medical insurance

Flexible working

Job summary

Tesco Technology is seeking a Product Manager for the Homepage & Mission Entry to shape the Tesco.com and App homepage and the mission navigation journeys. You will drive the strategic direction, align cross-functional teams and leverage data and AI to deliver a seamless, high-impact customer experience across channels.

You’ll partner with design, content, and engineering to evolve the homepage, prioritise opportunities and measure improvements in CX and engagement.

Qualifications

• Experience in ecommerce product management, ideally experience with customer discovery & content experiences.
• Strong problem-solving and prioritisation skills, especially when multiple trade-offs are involved.
• Ownership, responsiveness and commitment towards driving change in your product and processes.
• Empathy, building strong relationships to understand the needs and pain points of your customer, including internal teams.
• Strong experience in discovery, translating insight into clear product decisions and direction.
• Experience delivering customer-facing features with measurable impact
• Knowledge of Agile methodologies, writing effective user stories & acceptance criteria
• Comfortable working with data to drive decisions
• Strong collaboration with engineering, design, and stakeholders

Responsibilities

• Drive forward the vision, strategy and roadmap for your product, delivering initiatives that evolve the Homepage and navigation experience
• Improve overall engagement for the homepage with a goal to increase customers shopping across multiple missions
• Work with cross-functional teams to deliver measurable improvements in CX and discovery metrics
• Use data and AI insights to identify opportunities and prioritise effectively
• Support experimentation - test, learn, and scale what works
• Partner with design, content, and commercial teams to evolve the homepage and components to ensure they inspire customers and support trade growth
• Partner closely with tech teams such as DCS, personalisation, recommendations and media teams to deliver a cohesive and unified homepage experience that delivers value to the customer and Tesco

Skills

Ecommerce PM concepts

Customer discovery

Prioritisation

Agile methodologies

Data-driven decisions

Stakeholder collaboration

Job description

About the role

We are looking for a Product Manager - Homepage & Mission Entry to help drive the direction for the Tesco.com and App homepage and mission navigation journeys. You will work on shaping and evolving the direction for the global homepage experience to ensure we have a single seamless experience that helps customer to navigate, discover and complete what matters most, wherever, however they shop. The homepage is one of our most visible pages so has big impact potential, it plays a key role in enabling customers to complete their mission, whether it's completing their regular Grocery shop, scanning their Clubcard or looking for inspiration. You will ensure customers understand the breadth of Tesco's services & showcase what Tesco has to offer, exploring how we can create a scalable structure that works for the future. You will work on key customer journeys to help ensure customers can seamlessly navigate into the mission that matters most to them, exploring how we can leverage personalisation and recommendations to help drive discovery and engagement. You will also use data and AI to drive smarter, faster product decisions.

You will be responsible for

• Drive forward the vision, strategy and roadmap for your product, delivering initiatives that evolve the Homepage and navigation experience
• Improve overall engagement for the homepage with a goal to increase customers shopping across multiple missions
• Work with cross-functional teams to deliver measurable improvements in CX and discovery metrics
• Use data and AI insights to identify opportunities and prioritise effectively
• Support experimentation - test, learn, and scale what works
• Partner with design, content, and commercial teams to evolve the homepage and components to ensure they inspire customers and support trade growth
• Partner closely with tech teams such as DCS, personalisation, recommendations and media teams to deliver a cohesive and unified homepage experience that delivers value to the customer and Tesco

You will need

What we are looking for - Must have

• Experience in ecommerce product management, ideally experience with customer discovery & content experiences
• Strong problem-solving and prioritisation skills, especially when multiple trade-offs are involved
• Ownership, responsiveness and commitment towards driving change in your product and processes
• Empathy, building strong relationships to understand the needs and pain points of your customer, including internal teams
• Strong experience in discovery, translating insight into clear product decisions and direction
• Experience delivering customer-facing features with measurable impact
• Knowledge of Agile methodologies, writing effective user stories & acceptance criteria
• Comfortable working with data to drive decisions
• Strong collaboration with engineering, design, and stakeholders

Nice to have

• Exposure to AI/ML, recommendations, personalisation and content management
• Experience with using experimentation and optimisation to validate hypothesis

What good looks like

• Delivers to outcomes, not just features
• Uses data and AI insights to improve decisions
• Moves quickly and learns through experimentation
• Builds strong stakeholder relationships
• Focuses on customer impact and business growth

Whats in it for you?

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process.