Product Manager, Grants Services (Hybrid)

London Gov; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Greater London is seeking a Product Manager for the Grant Services team. The role focuses on enhancing products and processes to support user-centered services within the Digital Experience Unit. Ideal candidates should have experience in project management, agile methodologies, and familiarity with tools such as Salesforce. The position offers opportunities to influence digital service improvements while engaging with stakeholders and users. A commitment to inclusivity and diversity is emphasized in the hiring process.

Benefits

30 days annual leave

Interest-free season ticket loan

Career average pension scheme

Qualifications

• Experience in managing multiple projects while balancing stakeholder needs.
• Strong communication skills to present information clearly.
• Experience working in a multidisciplinary team.

Responsibilities

• Work with grants programme teams to understand funding requirements.
• Prioritise the product backlog and enhance product features.
• Engage with users to gather feedback on the grants management system.

Skills

User-centred design

Agile methodology experience

Digital service improvement

Stakeholder management

Education

Experience working with Salesforce

Government Service Standard knowledge

Tools

Salesforce

DocuSign

SAP

Job description

A local government authority in Greater London is seeking a Product Manager for the Grant Services team. The role focuses on enhancing products and processes to support user-centered services within the Digital Experience Unit. Ideal candidates should have experience in project management, agile methodologies, and familiarity with tools such as Salesforce. The position offers opportunities to influence digital service improvements while engaging with stakeholders and users. A commitment to inclusivity and diversity is emphasized in the hiring process.