Product Manager for NEC Housing

NEC Software Solutions; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading software provider in the UK is seeking an experienced Product Specialist to shape NEC Housing products and guide customers toward best practices. The successful candidate will work closely with customers and internal stakeholders, defining needs and delivering user-centered solutions. Ideal candidates will have experience in UK Social Housing, strong project management skills, and proficiency in tools such as Figma and JIRA. The role offers competitive benefits including medical cover and flexible holiday options.

Benefits

Private Medical Cover

25 days paid holiday

Life assurance cover

Group Pension Plan

Flexible benefits

Qualifications

• Experience in UK Social Housing as a customer or software solution provider.
• Strong knowledge of project life cycle and methodologies.
• Experience defining product enhancements and Agile new product development.
• Experience with housing management systems or related software.
• Full, valid UK/EC driving licence for travel.

Responsibilities

• Conduct market research to understand trends and drivers.
• Become the subject matter expert in your product area.
• Collaborate with customers to capture insights and shape requirements.
• Define customer business needs to ensure product alignment.
• Create requirements and wireframes for new developments.
• Support Pre-Sales and Sales teams with proposals and quotations.

Skills

UK Social Housing

Project management

UI/UX design

Agile development

Presentation and communication skills

Relationship building

Tools

Figma

JIRA

Job description

Overview

This is your opportunity to shape NEC Housing products and guide customers toward best practices. Future growth and progression within the Product Team or wider business await the successful candidate.

Location: The role is based remotely in the UK, Ireland, the Netherlands, Sweden and Estonia.

Responsibilities

• Conduct market research to understand legislative, regulatory, competitive, and economic trends, as well as evolving market drivers.
• Become the subject matter expert in your product area, providing guidance to customers and internal stakeholders.
• Collaborate with customers through co-design workshops, user groups, and meetings to capture insights and shape requirements.
• Define customer business needs and objectives to ensure NEC Housing products meet or exceed expectations.
• Create requirements, user stories, and wireframes for new developments, working closely with development and QA teams to deliver solutions that achieve customer outcomes.
• Partner with Technical Authors to produce and review product documentation.
• Build business cases including market uptake, pricing, and margin analysis.
• Identify and manage any third-party requirements, liaising with suppliers and integrators as needed.
• Define and maintain the roadmap for your product area(s).
• Support Pre-Sales and Sales teams with bid responses, proposals, and quotations.
• Deliver presentations to internal and external audiences.
• Contribute to product launch activities.

Qualifications

• Experience in UK Social Housing, either as a customer or software solution provider.
• Strong knowledge of project life cycle, methodologies, and delivering projects on time and within budget.
• Experience defining product enhancements, UI/UX design, and Agile new product development.
• Experience with housing management systems or related software.
• Experience working with Document Management, Case Management and/or Customer Engagement solutions.
• Excellent presentation and communication skills.
• Full, valid UK/EC driving licence for travel.
• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

Desirable Skills

• Proven ability to build relationships and understand client perspectives.
• Effective time management and resource allocation.
• Strong decision-making skills.
• Experience in end-to-end product life cycle management.
• Experience designing digital solutions for the social housing sector, including mobile apps and web platforms.
• Proficiency in tools such as Figma and JIRA.

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs