Product Manager (Commercial Effectiveness)

Haleon; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consumer health company is seeking a Product Manager for Next Generation Customer Planning in Greater London. This role focuses on empowering commercial teams through innovative technology and ensuring alignment of product strategies with market needs. The ideal candidate should have experience in data technologies, stakeholder management, and a solid understanding of the consumer sector. This position offers a chance to drive key initiatives within a transformative environment.

Qualifications

• Proficiency in various digital and data technologies across commercial stacks.
• Experience working alongside senior commercial stakeholders.
• Ability to understand and explain data governance roles.

Responsibilities

• Shape the product's direction based on market trends.
• Manage initiatives and dependencies across tech teams.
• Define KPIs to measure product success.
• Lead operational activities like release management.
• Become an expert in data models for customer planning solutions.

Skills

Commercial & Data Technology

Data Integration & Architecture

Industry Knowledge & Experience

Communication & Stakeholder Management

Teamwork & Collaboration

Data Literacy

Tools

SAP ERP

Tableau

Power BI

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

As product teams at Haleon, our focus is on empowering customers through innovative, intuitive products that transform their experiences and drive business success.

We envision a future where every interaction with our products inspires trust, fosters loyalty, and delivers unmatched value, ensuring our customers not only achieve their goals but exceed their expectations. We will achieve this vision as a collaborative community lifting each other up to succeed.

Next Generation Customer Planning will equip our commercial teams with leading edge capabilities and technology to manage their customer business plans, driving accuracy and transparency and providing the foundations for insights and growth across Net Revenue Management. Our NRM product roadmap includes multiple platforms for Customer Planning, to ensure maximum capability and value across different market archetypes.

The product manager for Next Generation Planning will form part of our Commercial Effectiveness team, operating within the Net Revenue Management (NRM) Programme. The role will encompass solutions across our commercial market archetypes, with a focus on newly established capabilities, particularly in our distributor led markets. You will work closely with commercial colleagues, internal tech teams, architects, platform vendors and implementation partners through detailed design phases, testing, deployment and support. Our Customer Planning tools are heavily integrated, with on‑going development and support of this integration forming a key part of the role.

The customer planning product area is at the heart of Haleon’s commercial transformation and the role therefore requires experience of implementation within a transformation environment, where building capability and adoption are key measures of success. The role will include hands‑on functional configuration as well as in‑depth understanding of data models and hence requires a detailed and analytical mindset.

Key Responsibilities

Product Vision, Strategy & Alignment:

• Actively contribute to shaping the product's direction with a solid understanding of market trends and the product's role in the business.

• Collaborate with commercial functions and stakeholders to ensure alignment on product goals and messaging.

Delivery & Execution:

• Independently manage initiatives and take ownership of identifying and managing dependencies with other tech teams, influencing and coordinating with these teams to prioritize and address dependencies effectively.

• Take ownership of functional platform configuration to ensure that system capabilities are aligned with business processes and priorities, lead testing efforts for specific features or modules, coordinating with development teams to ensure comprehensive test coverage and timely issue resolution.

Measuring Success & Evaluation:

• Define key performance indicators (KPIs) to measure product success and user engagement.

• Analyse product performance and provide data‑driven recommendations for enhancements.

Product Financial Management & Operations:

• Leads on operational activities such as release management, compliance, vendor management, and technical debt management, as well as managing live service.

Data Operations & Management:

• Become the data model expert for our customer planning solutions, understanding the full data lineage and working with our commercial and analytics teams as we develop complex insight tools using customer planning data.

Skills & Experience

• Commercial & Data Technology: Proficiency in various digital and data technologies across commercial stacks ideally including SAP ERP. Familiarity with data visualisation tools (e.g., Tableau, Power BI) and analytics platforms.

• Data Integration & Architecture: Familiarity with enterprise architecture principles and data integration / interfacing approaches.

• Industry Knowledge & Experience: Understanding of the consumer and/or retail sectors and their challenges/opportunities and (ideally) knowledge of designing, building and implementing one or more Trade Promotion Management solutions.

• Communication & Stakeholder Management: Experience of working alongside senior commercial stakeholders, with a clear and concise written and verbal communication style. Able to act as a primary point of contact for product-related inquiries and feedback.

• Teamwork & Collaboration: Able to work effectively and build relationships with colleagues across our tech and commercial teams to ensure technology, vendor, and delivery choices align with D&T Strategy. Balancing trade-offs between cost, quality, and pace. Experience working in cross‑functional and geographically dispersed teams.

• Data Literacy: Serving as a key interface between business needs and the product team, with ability to understand and explain the role of data governance in ensuring our customer planning products deliver maximum value.

Job Posting End Date: 2025-12-09

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.