Product Manager

Experian PLC; Nottingham; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work Nottingham

Discretionary bonus

Pension

Healthcare (Bupa)

Job summary

Experian plc is seeking a Product Manager to own the Consumer Information and Intelligent Document Processing platform, shaping strategy, roadmap, and commercial success. You will identify market opportunities, translate insights into requirements, and collaborate across Commercial, Sales, Technology, Operations, Compliance, Legal, and Data Science to drive value.

The role balances customer needs, regulatory considerations, and technical feasibility, with a focus on leveraging AI to enhance

Qualifications

• Experience in B2B product management within financial services or fintech.
• Track record of delivering products through multiple lifecycles with measurable outcomes.
• Ability to build business cases, evaluate ROI, and support pricing decisions.
• Collaborates with Sales, Marketing, and Customer teams to drive growth.
• Experience applying AI tools within the product lifecycle.

Responsibilities

• Define and execute the product strategy, vision, and roadmap for the IDP platform.
• Conduct market, customer, and competitor research to identify opportunities.
• Translate insights into prioritised requirements, user stories, and roadmaps.
• Own commercial performance, ROI, pricing, and value delivery.
• Monitor KPIs and use data-driven insights to improve adoption and revenue.
• Act as a trusted advisor to customers and gather feedback to shape strategy.
• Collaborate with cross-functional stakeholders to align priorities and delivery.
• Identify opportunities to leverage AI, ML, and automation for competitive advantage.
• Assess and manage risks, influencing senior stakeholders for investment.

Skills

B2B product management

Financial services / fintech

Product lifecycle management

Strategic thinking

Stakeholder collaboration

AI in product lifecycle

Data-driven decision making

Education

Bachelor's degree in a relevant field

Tools

AI tooling

Analytics tools

Job description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We are looking for a Product Manager to support the strategy, development, and commercial success of our Consumer Information and Intelligent Document Processing (IDP) platform, one of our newest and most exciting products. You will take full end-to-end ownership of a growing solution that helps customers make faster, smarter, and more efficient affordability decisions.

Reporting into our Head of Product, you will play a key role in identifying market opportunities, understanding customer needs, and shaping the product roadmap to deliver measurable value for both customers and the business. Working closely with cross functional teams to drive product innovation across the full lifecycle while balancing customer requirements, technical feasibility, regulatory considerations, and commercial objectives.

You will be naturally inquisitive and innovative, with a passion for solving problems and continuously improving customer outcomes. An advocate for the use of AI, machine learning, and automation to enhance our product capabilities and create competitive advantage.

Main Responsibilities

• Define and execute the product strategy, vision, and roadmap for the Consumer Information and Intelligent Document Processing (IDP) platform, aligning product investments to business objectives, customer needs, and market opportunities.
• Drive market, customer, competitor, and industry research to identify emerging trends, unmet customer needs, and opportunities for product innovation, growth, and differentiation.
• Lead product discovery activities, translating customer insight, data, and commercial opportunities into prioritised product requirements, user stories, and roadmap initiatives.
• Own the commercial performance of the product, developing business cases, assessing ROI, supporting pricing and proposition decisions, and ensuring products deliver measurable customer and business value.
• Define, monitor, and optimise product KPIs, using data-driven insights to improve adoption, customer satisfaction, operational efficiency, revenue growth, and value realisation.
• Act as a trusted advisor to customers, building strong relationships and using customer feedback, market insight, and usage analytics to shape product strategy.
• Collaborate effectively with Commercial, Sales, Technology, Operations, Compliance, Legal, Risk, Data Science, and Executive stakeholders to align priorities, manage dependencies, and ensure successful delivery of strategic outcomes.
• Identify and lead opportunities to leverage AI, machine learning, and automation to enhance product capabilities, improve customer outcomes, increase operational efficiency, and create competitive advantage.
• Proactively identify, assess, and manage product, commercial, operational, and regulatory risks while influencing senior stakeholders to drive alignment, secure investment, and support strategic product decisions.

Qualifications

• B2B Product Management experience within financial services or fintech.
• Proven track record of managing products through multiple product lifecycles and delivering measurable business outcomes.
• Experience developing and executing product strategies based on market insight, customer feedback, and commercial opportunities.
• Experience building business cases, evaluating investment opportunities, and delivering value realisation.
• Experience working closely with Sales, Commercial, Marketing, and Customer teams to drive product growth.
• Experience using AI tools within product lifecycle.
• Experience using data and analytics to guide prioritisation, performance management, and investment decisions.
• Balance customer needs, commercial objectives, technical considerations, and risk management requirements.
• Knowledge of pricing strategy, proposition development, and commercial product management.

Additional Information

• Hybrid working, 2 days a week in our Nottingham office
• Great compensation package and discretionary bonus
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Experian is also proud to be an Equal Opportunity and Affimative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together