Product Manager

Arrows; Greater London; Hybrid; GBP 63,000 - 85,000; Full time

Job summary

Arrows is seeking a Product Manager for a 12-month contract in London, operating within a large-scale Agile Release Train. You will shape roadmaps, define customer-focused features, and drive outcomes across multiple delivery teams, balancing UX with business objectives.

The role requires proven Product Management experience in complex Agile settings, strong stakeholder management, and a track record of translating customer insights into product improvements.

Qualifications

• Proven Product Management experience within complex Agile environments.
• Strong experience collaborating with cross-functional technology teams.
• Excellent stakeholder management and influencing skills.
• Experience creating customer journeys across digital and voice channels.
• Strong analytical and data-driven decision-making capabilities.
• Experience translating customer insights into product improvements.

Responsibilities

• Own and manage a defined product area within an Agile Release Train.
• Define, refine, and prioritise features aligned to business objectives and KPIs.
• Create and maintain product roadmaps and feature pipelines.
• Lead feature analysis and refinement ahead of PI Planning.
• Manage stakeholder engagement across multiple business areas.
• Define feature acceptance criteria and oversee UAT activities.
• Ensure delivered functionality meets customer and business requirements.
• Facilitate product alignment across squads and support ART ceremonies.
• Drive exceptional customer experiences across digital and voice channels.

Skills

Product management

Agile

Stakeholder management

Customer journeys

Data-driven decisions

UX/UI awareness

Job description

Product Manager - 12 month contract - paying £400 Inside IR35 - Hybrid (London)

We're partnering with a leading consumer technology and digital services organisation seeking an experienced Product Manager to join a large-scale Agile Release Train environment.

This is an excellent opportunity for a Product Manager who thrives at the intersection of business, technology, customer experience, and delivery. You'll play a key role in defining product roadmaps, shaping customer-focused features, and driving measurable business outcomes across multiple delivery teams.

Key Responsibilities:

• Own and manage a defined product area within an Agile Release Train
• Define, refine, and prioritise features aligned to business objectives and KPIs
• Create and maintain product roadmaps and feature pipelines
• Lead feature analysis and refinement ahead of PI Planning
• Manage stakeholder engagement across multiple business areas
• Define feature acceptance criteria and oversee UAT activities
• Ensure delivered functionality meets customer and business requirements
• Facilitate product alignment across squads and support ART ceremonies
• Drive exceptional customer experiences across digital and voice channels

Requirements:

• Proven Product Management experience within complex Agile environments
• Strong experience working with cross-functional technology teams
• Excellent stakeholder management and influencing skills
• Experience creating customer journeys across digital and voice channels
• Strong analytical and data-driven decision-making capabilities
• Experience translating customer insights into product improvements
• Knowledge of Agile frameworks, PI Planning, and scaled delivery environments
• Ability to balance customer experience, commercial objectives, and technical constraints
• Experience working within large enterprise organisations
• Exposure to regulated environments and complex customer propositions
• Strong understanding of UX/UI best practices and customer-centric design

If you're a Product Manager looking to join a highly collaborative product organisation and work on customer-facing digital experiences at scale, we'd love to hear from you.