Product Manager

Clientshare; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Salary reviews

Central offices

Private health insurance

Pension

Paid holidays

Social events

Job summary

Clientshare is seeking a Product Manager to own features from discovery through to delivery and launch, collaborating with customers, engineering and design.

We are a London-based startup that values fast feedback, XP practices, and strong ownership, with a track record serving FTSE 100 and S&P 500 clients. The role emphasizes close teamwork with sales, CS, and CTO to shape the roadmap.

Qualifications

• 2-5 years in product management or equivalent with strong product instincts.
• Experience in small cross-functional teams at product companies.
• Ability to speak with prospects and customers.
• Translate technical concepts into plain language for non-technical buyers.
• Design and product taste.
• Curiosity about B2B SaaS and how customers use them.
• Fluent use of AI tools as a multiplier, not a substitute for thinking.

Responsibilities

• Own features from discovery through to delivery and launch.
• Contribute to discovery, user research notes, competitive intelligence, feature scoping.
• Support sales team and CTO joining prospect calls, explaining features and working with our customers to ‘solution architect’ our product into their toolchain.
• Maintain the backlog: grooming, prioritisation input, dependency tracking
• Partner closely with customer success, engineering and design to keep delivery moving day to day and launch updates
• Assess feature performance post-launch and feed findings back into the roadmap

Skills

Product management

Customer communication

Stakeholder management

AI tools

Tools

AI tools

Job description

We’re looking for a Product Manager to own features end-to-end, from discovery and scoping through to delivery and launch, working directly with customers, engineering, and design. If you want real ownership early in your product career and to stay in the details day to day, this could be a great fit.

Why Clientshare?

We are a London-based tech startup working with global B2B enterprises across Logistics, FM and BPO. We’ve built the world’s leading Business Reviews platform, Clientshare Pulse, which is already used by 1-in-2 FTSE 100 and 1-in-3 S&P 500 companies.

Product Engineering at Clientshare

Our small senior team of full-stack engineers, designers and product people work closely together to solve real customer problems. We measure ourselves by outcomes and customer impact rather than tickets closed or features shipped. We follow Extreme Programming (XP), Kanban and favour fast feedback, pair/ensemble programming, thin process and high ownership. We’re a group of continual learners.

Role highlights

• Own features from discovery through to delivery and launch
• Contribute to discovery, user research notes, competitive intelligence, feature scoping
• Support sales team and CTO joining prospect calls, explaining features, benefits and working with our customers to ‘solution architect’ our product into their toolchain.
• Maintain the backlog: grooming, prioritisation input, dependency tracking
• Partner closely with customer success, engineering and design to keep delivery moving day to day and launch updates
• Assess feature performance post-launch and feed findings back into the roadmap

What we’re looking for

• 2-5 years prior product management, product analyst, or equivalent experience, or a strong adjacent background (engineering, design, business analysis) with clear product instincts. Preferably in small cross-functional teams at product companies
• Confidence speaking with prospects and customers, and explaining how the product works
• Ability to translate technical concepts (permissions, data model, integrations) into plain language for a non-technical buyer
• Ability to work independently on defined scope, knowing when to escape
• Design and product taste
• Fluent use of AI tools as a force multiplier, not a substitute for thinking
• Curiosity about B2B SaaS products and how customers actually use them

What we offer

• Highly competitive compensation package with annual salary reviews
• Premium offices in central
• Private health insurance
• Pension
• 24 days of paid holiday plus public holidays
• A lively social calendar featuring quarterly company events and a hosted Christmas party public holidays London