Product Manager

Scrumconnect Limited; Greater London; Hybrid; GBP 90,000 - 115,000; Full time

Job summary

Scrumconnect Consulting in the UK seeks a Senior Product Manager to own the vision, strategy and delivery of a public sector digital service. You will work with a multidisciplinary team to meet GDS Service Standard requirements.

At SFIA Level 5 you will influence senior stakeholders and take accountability for outcomes, ensuring accessibility, security and inclusive design through discovery to live.

Qualifications

• Experience delivering services to the GDS Service Standard and GOV.UK Service Manual.
• Experience taking a service through discovery, alpha, beta and live.
• SFIA Level 5 or equivalent in product management.
• Strong user-centred design and user research experience.
• Backlog prioritisation in an Agile team.
• Senior-level stakeholder management experience.
• Data-driven decision making and performance measurement.
• Experience in central government departments or arm's-length bodies.
• Familiarity with the Government Digital and Data (GDaD) framework.
• Understanding of WCAG 2.2 and the Technology Code of Practice.
• Product management certification (e.g., CSPO)

Responsibilities

• Set the product vision, strategy and roadmap aligned to user needs and policy goals.
• Own and prioritise the backlog, balancing user value, risk, cost and delivery constraints.
• Collaborate with researchers, designers, developers, delivery managers and analysts to shape the service.
• Lead the service through discovery, alpha, beta and live and prepare for GDS service assessments.
• Define success measures and interrogate data to decide what to build next.
• Manage senior stakeholders, including civil servants, suppliers and governance boards.
• Ensure accessibility, security and inclusive design across the service.
• Communicate progress, risks and decisions clearly to both technical and non-technical audiences.
• Coach and support other product roles where needed.

Skills

Backlog management

Stakeholder management

Agile delivery

Data-driven decision making

User-centred design

GDS/GOV.UK standards

Education

SFIA Level 5 equivalent

Job description

Scrumconnect Consulting is a UK-based digital transformation consultancy delivering secure, scalable, and user-centred solutions across government and enterprise organisations. We specialise in agile delivery, cloud platforms, data, and modern engineering practices—helping clients build reliable services that meet high operational and compliance standards.

The Role

We're looking for a senior Product Manager to own the vision, strategy and delivery of a digital service on a UK public sector programme. You will work in a multidisciplinary team to understand user needs, set priorities and make sure the service meets the GDS Service Standard at every phase.

At SFIA Level 5 you'll work with a high degree of autonomy, influence senior stakeholders and take accountability for the outcomes of your product.

Key Responsibilities

• Set the product vision, strategy and roadmap, linked to user needs and policy or business goals.
• Own and prioritise the backlog, balancing user value, risk, cost and delivery constraints.
• Work with user researchers, designers, developers, delivery managers and analysts to shape and improve the service.
• Take the service through discovery, alpha, beta and live, and prepare for GDS service assessments.
• Define success measures and track performance, using data to decide what to build next.
• Manage senior stakeholders, including civil servants, suppliers and governance boards.
• Make sure the service is accessible, secure and inclusive.
• Communicate progress, risks and decisions clearly to technical and non-technical audiences.
• Coach and support other product roles where needed.

What We're Looking For

• SC cleared or SC eligible.
• Proven experience delivering services to the GDS Service Standard and the GOV.UK Service Manual.
• Experience taking a service through GDS phases (discovery, alpha, beta, live) and service assessments.
• Proven experience as a Product Manager or Senior Product Manager at SFIA Level 5 or equivalent.
• Strong experience of user-centred design and working with user research.
• Experience prioritising and managing a backlog in an Agile team.
• Strong stakeholder management and influencing skills, including at senior level.
• Experience using data and performance measures to guide decisions.
• Experience in central government departments or arm's-length bodies.
• Familiarity with the Government Digital and Data (GDaD) framework.
• Understanding of accessibility (WCAG 2.2) and the Technology Code of Practice.
• Product management certification (for example CSPO or similar).

Our Commitment to Diversity & Inclusion

At Scrumconnect Consulting, we believe diversity drives innovation. We are committed to fostering an inclusive workplace where everyone feels respected, valued, and supported.

We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.