Product Manager

DigiTickets group; Exeter; Presencial; GBP 41 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Holidays 25-30 days

Nest Pension

Discretionary bonus

Training allowance

Birthday leave

Team outings & events

Resumo da oferta

DigiTickets is seeking a talented Product Manager to drive the strategy, roadmap and outcomes across the DigiTickets product suite. The role focuses on discovery, markets, stakeholder alignment and delivering value.

You will work with UX, Engineering and QA in an Agile environment, shipping MVPs and iterating based on metrics. Exeter-based with two days in the office per week and a focus on customer outcomes.

Qualificações

• 3+ years in product management, ideally B2B SaaS.
• End-to-end ownership from discovery through launch to iteration.
• Experience contributing to wider product strategy and setting direction.
• Ability to interpret analytics and turn data into customer value.
• Excellent communicator.
• Able to say No with justification.
• Strong design and UX understanding.
• Experience in Agile teams.
• Office-based in Exeter two days a week.

Responsabilidades

• Consolidate data to identify product opportunities and contribute to strategy.
• Understand market trends and competition in tourism/attractions.
• Collaborate with stakeholders to champion product vision.
• Scope and prioritise activities based on impact.
• Own roadmap and deliver items on schedule.
• Work with UX, Engineering and QA to deliver scoped work with clear acceptance criteria.
• Work in an Agile environment shipping MVPs and iterating.
• Define and monitor key product metrics and post-launch performance.
• Publish release docs and keep Help content up to date.
• Leverage AI to move faster and create value.

Conhecimentos

Product management

Agile methodologies

Analytics / data-driven

Communication

UX principles

Stakeholder management

Descrição da oferta de emprego

DigiTickets provide ticketing and operational systems for many of the UK's leading visitor attractions. We're looking for a talented and driven Product Manager to join our team. Reporting to the Product Team Leader you'll be a key contributor to the product strategy, roadmap and outcomes of the DigiTickets product suite.

• Review and consolidate multiple sources of data to identify Product opportunities. Consolidate your discovery to contribute to the Product strategy
• Stay close to the market by understanding competitor offerings, industry trends, and where the future of the tourism and attractions sector is heading
• Collaborate with colleagues across the business and with external partners to align stakeholders behind the product vision: Champion the Product and the voice of the Customer across the Organisation
• Scope and prioritise activities based on business and client impact
• Own the roadmap and delivery for your area of focus: in collaboration with the wider team deliver roadmapped items against committed timeframes
• Work closely with UX, Engineering and QA to deliver priorities from well scoped pieces of work with clear acceptance criteria
• Work in an Agile way, shipping MVP's and iterative improvements
• Define and monitor key product metrics that demonstrate value and key customer outcomes
• Monitor post-launch performance
• Create and publish Produce release documentation and contribute to ensuring Help content is up to date and relevant
• Use AI to move faster and generate value within your work

Benefits

• Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service
• Salary: Up to £45,000 based on experience
• Nest Pension scheme
• Discretionary company bonus
• Annual Training Allowance: Receive support for certifications and professional development
• Birthday Leave: Enjoy a day off on your birthday to celebrate
• Team Outings & Events: Be part of a collaborative and social team culture

Essential

• 3+ years in product management, ideally B2B SaaS
• A track record of owning a product area end to end - discovery through launch to iteration
• Experience working within a wider product strategy: able to take direction on the destination and own the route
• Comfortable interpreting analytics and turning data into decisions that deliver customer value
• Excellent communicator
• Be able to say No (with justification)
• Solid grasp of design and UX principles
• Comfortable working in an Agile team
• Able to work from the office in Exeter x2 days a week

Nice to have

• Experience in tourism, attractions, ticketing, e-commerce or payments