Product Manager

NBC Universal; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading media and entertainment company located in London is seeking a Product Manager to manage product portfolios across International Networks. You will engage stakeholders and lead the product roadmap, ensuring alignment with business needs. The ideal candidate has significant experience in vendor management and broadcast media workflows, with a strong focus on technical and analytical skills. Competitive salary and opportunities for international travel are offered.

Qualifications

• Minimum 5+ years' experience in a technical role with strong analytical skills.
• Significant experience in release testing and management.
• Excellent written and oral communication skills.

Responsibilities

• Own and manage the product management roadmap.
• Collaborate with internal customer groups for alignment.
• Act as an advisor on key product decisions.

Skills

Vendor management

Broadcast media workflows

Stakeholder engagement

Technical writing

Agile project management

Education

Degree in a technical discipline

Tools

Jira

Confluence

PowerBi

Tableau

Job description

• Business Segment: Operations & Technology

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Product and Delivery team are responsible for successfully implementing new business opportunities or changes to existing services across our International Networks and HayU businesses. With responsibility across the Media Operations lifecycle from scheduling & playout to media ordering & fulfilment, the team are experts at delivering new services across the end-to-end workflow.

The team develop, support and deploy business systems and solutions used by several NBCU business units globally, including International Networks, HayU, Peacock and Sky Showtime.

Specifically: we require a Product Manager to join the team who will manage a portfolio of Products used by our International Networks and HayU business units, engage stakeholders, manage releases and prioritise internal and external customer requirements on the International Product Roadmap.

Responsibilities

Own the product management roadmap for part of the IMO product portfolio, ensuring stakeholders are regularly updated

Line management responsibilities for Product team members working across Product initiatives

Own vendor management and relationships for Products we licence to support our Linear, VOD and Ad-Sales operations

Own our data and metric reporting environment and liaise with Operations and our stakeholders on new reporting requirements

Collaborate alongside other Product and Delivery team members, contributing to project planning and estimation relating to new projects

Act as an advisor, SME and consultant to the Director, Product and the IMO leadership team on key decisions

Act as an SME on operational workflows within our organisation

Own the creation of Product deliverable and reliability metrics for your area, ensuring stakeholders are regularly updated

Regular, consistent liaison and partnering with internal customer groups

Plan and communicate release windows and cycles across multiple products, prioritising requirements to ensure a regular manageable delivery of value

Work with engineering and vendors to understand impacts of new features or fixes

Lead and co-ordinate the release activities for your portfolio

Work closely with colleagues in the US to understand the initiatives in that market and ensure international alignment

Assist in defining the vision and strategy for the IMO product portfolio

Ensure that best practice is always upkept for project/product documentation, including ensuring quality of information provided to external vendors and Software Engineering

Responsible for production and maintenance of documentation about our products and solutions that makes it easy for users and support to understand how they interact and troubleshoot

Provide system configuration in partnership with our Implementation Manager that meet project requirements and are well documented

Managing customer requirements and translating these into detailed specifications for engineering or external vendors

Ensure our stakeholders are updated and consulted on system changes or releases that impact them

Oversee and ensure effective prioritisation of all requested development work, working collaboratively with other Product and Delivery and Engineering team members to ensure business needs are met

Ensure that solutions are aligned with agreed technology strategy and architectural principles

Educate teams in International Media Operations and externally in the wider business on new products or features post project implementation

Act as 2nd line support for issues within your portfolio and ensure resolution

Provide effective liaison between technical and non-technical audiences, both internal to NBCU and 3rd parties

Some International travel may be required

Qualifications

Degree in a technical discipline, or equivalent experience desirable

Significant experience in vendor management related to software products

Significant experience in broadcast and media workflows, in particular Linear TV, VOD and Ad-Sales operations

Minimum 5+ years’ experience in a role demonstrating strong technical, quantitative and analytical skills

Minimum 5+ years’ experience in a role exhibiting excellent written and oral communications, effective interpersonal skills and strong presentation abilities

Significant experience with release testing, including the creation and execution of test cases

Significant knowledge of broadcast media systems, such as channel, content, rights, asset and subscriber management systems, that support the content management lifecycle for linear tv, VOD and Ad-Sales operations

Be able to plan product roadmaps across a portfolio and be able to discuss with technical and non-technical audiences alike

Expertise in research, technical writing and development of user stories

Experience with broadcast and media metadata and associated visualisation frameworks, using technologies such as PowerBi or Tableau

Strong experience with stakeholder engagement

Other Skills and Behaviours

Able to see the big picture while at the same time have a keen eye for detail

Good knowledge of User Experience principles and experience with designing efficient user interfaces preferred

Experience with agile project management tools such as Jira and Confluence

Strategic thinker, able to envisage and deliver innovative end to end solutions to support business requirements in a large international media organisation

Experience working with business analytics teams, understanding business problems and translating them into technical solutions

Proactive with excellent interpersonal, written and verbal communication, planning and time management skills

Clearly understand the business drivers behind each solution developed and also be able to articulate complex technology solutions in a manner understood by business stakeholders

Some experience with media asset management systems, encoding and transcoding systems, distribution systems and playout systems for digital media

Experience working with senior stakeholders, building buy-in through written and verbal communication

High emotional intelligence, demonstrating self-awareness, self-control and ability to lead and inspire others

Proven ability to work to deadlines, prioritise and perform as part of a team to meet project objectives

Methodical, organised and have a hands-on approach

Self-motivated and able to work using your own initiative

Confidence to assess a situation and take action

Able to multi-task

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

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