Product Manager

ITRS; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology solution provider in London seeks a dynamic Product Manager to oversee analytics-driven product development. The ideal candidate has over 5 years of product management experience in observability or analytics, with a strong understanding of IT architectures. This role offers a hybrid work arrangement, allowing you to thrive while making a real impact in the technology landscape. Competitive benefits include health insurance and flexible working options.

Benefits

Health Insurance

Flexible Hybrid Working

Enhanced Parental Leave

Training Reimbursement

Qualifications

• 5+ years of product management experience in observability, analytics, or IT operations.
• Solid understanding of IT architectures across various areas.
• Experience with telemetry data and monitoring concepts.

Responsibilities

• Lead the development and execution of analytics-driven products.
• Ensure solutions are AI-ready for data interaction.
• Forecast capacity and detect anomalies to prevent system failures.

Skills

Product management experience in observability

Understanding of IT architectures

Experience with monitoring and analytics solutions

Familiarity with telemetry data

Awareness of data analytics and automation practices

Technical foundation in software delivery

Job description

About ITRS

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you'll find:

• A culture that backs you– We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.

• Work that matters– Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.

• Room to grow– Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

Scope of Role

We are seeking a dynamic and strategic Product Manager to lead the development and execution of analytics-driven products and solutions. This role requires a strong understanding of statistical modeling, telemetry data analysis, and capacity planning, along with awareness of market trends and customer needs to deliver innovative and reliable products.

The ideal candidate will have experience in analytics product development, working closely with data scientists, engineers, and business stakeholders to bring telemetry anomaly detection and capacity planning solutions to market.

Reporting to our Group Product Manager, this role offers a hybrid work schedule based in our London HQ.

As a Product Manager, you will:

Large scale telemetry data discovery, analytics and visualisation

• Ensure solutions are AI‑ready so that agents can interact seamlessly with data and models.
• Telemetry capacity forecasting and anomaly detection to anticipate system load, detect irregularities, and prevent failures.
• Historical threshold analysis for metrics, logs, and traces to establish baselines and identify deviations over time.
• Dynamic, high-performance visualizations capable of displaying and exploring large volumes of telemetry data.
• Self‑service analytics workbench empowering internal teams and customers to run anomaly detection and statistical models independently.
• Automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents for faster root‑cause analysis.
• Data retention and lifecycle optimization with analytics‑driven policies that balance storage costs against long‑term insight value.

• 5+ years ofproduct management experienceinobservability, analytics, or IT operations, ideally withinhighly regulated industries.
• Understanding ofIT architecturesacross areas such as trading systems, core applications, risk management, and fraud detection.
• Experience working withmonitoring, analytics, or automation solutionsthat improve operational insight and performance.
• Familiarity withtelemetry data(metrics, logs, traces) andinfrastructure monitoring concepts.
• Awareness ofdata analytics and automation practicesrelated to performance, forecasting, or anomaly detection.
• Solid technical foundation or understanding ofsoftware delivery, infrastructure, and DevOps practices.

You will benefit from having:

• Awareness ofreal-time data processing and streaming conceptsused in telemetry and capacity planning.
• Familiarity withcloud‑native and hybrid architecturesused in modern, large-scale environments.

• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.