Product Manager

Castle Trust Bank; Basingstoke; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A fintech challenger bank in Basingstoke is looking for a Product Manager to own product planning and execution in their omni-channel retail finance business. The ideal candidate has experience in consumer credit and payments. This role offers a competitive salary, bonus, and hybrid working arrangement, with 3 days in the office and the rest from home.

Benefits

Competitive salary

Annual performance-related bonus (up to 10%)

Generous pension scheme

25 days annual leave

Wellbeing benefits and discounts

Qualifications

• Experienced Product Manager with understanding of consumer credit/retail finance.
• Advantageous experience in payments, such as credit cards or retail finance products.
• Good understanding of regulatory frameworks in financial services.

Responsibilities

• Own product planning and execution throughout the product lifecycle.
• Gather and prioritise product and customer requirements.
• Collaborate with engineering, sales, marketing, and support.

Skills

Consumer credit understanding

Payments environment experience

Cross-functional team facilitation

Financial services knowledge

Stakeholder engagement

Analytical skills

Innovation and problem-solving

Job description

Overview

The opportunity

We have an opportunity for a Product Manager to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

Joining the Technology function, you will be responsible for and own the product planning and execution of technology change throughout the product lifecycle within our point-of-sale retail finance business, Omni Capital. This will include gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. You will help your customers develop breakthrough FinTech features and will be able to apply your strengths by creating compelling proposals based on the latest technology. Acting as the conduit between the business line and technology team, you will collaborate with research, design, data, engineering and the wider product discipline to help inform and guide product and feature development.

You will also be responsible for ensuring that an appropriate product strategy and roadmap is in place to guarantee that the product supports the company’s overall strategy and goals. If you’re keen to accelerate your career in a hands-on role that encompasses ownership, autonomy and exciting product development, this could be the role for you.

This role will benefit a hybrid working arrangement, to be based between our Basingstoke office 3 days a week and working the rest of the week from home.

Responsibilities

• Own product planning and execution of technology change throughout the product lifecycle for the omni-channel point-of-sale retail finance business (Omni Capital).
• Gather and prioritise product and customer requirements; define the product vision.
• Collaborate with engineering, sales, marketing and support to meet revenue and customer satisfaction goals.
• Develop innovative FinTech features and create compelling proposals based on the latest technology.
• Act as the conduit between the business line and technology team; work with research, design, data, engineering and the wider product discipline.
• Ensure an appropriate product strategy and roadmap aligns with the company’s goals.

What we are looking for

• Experienced Product Manager with understanding of the consumer credit/retail finance intermediary market.
• Experience in a payments environment (credit cards, innovative payment channels, wholesale and retail payments, instant payments) or retail finance products (Buy Now Pay Later) is advantageous.
• Ability to facilitate cross-functional working groups to model business scenarios and operational processes in large change initiatives.
• Good understanding of financial services products, providers, and the regulatory framework.
• Effective communication and ability to engage and influence stakeholders at all levels.
• Strong analytical skills, attention to detail, innovation, and problem-solving; capable of working autonomously and in a team.

What’s in it for you

• Competitive salary and an annual performance-related bonus (up to 10% of base salary) based on individual and company performance.
• Generous contributory pension scheme, life assurance, 25 days annual leave (plus bank holidays) with option to buy/sell up to 5 additional days.
• Extra day of paid annual leave for volunteering.
• Wellbeing benefits including healthcare (Equipsme), access to TELUS Health EAP, free eye tests, discounted gym membership, and season ticket travel loans (where applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to being a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [e-mail]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are