Product Leadership, Forward Deployed & Strategy

FDE Times; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Scale is seeking a senior Product leader to head a high-stakes team responsible for delivering and integrating Scale products into complex customer environments. You will own the feedback loop from bespoke field wins to scalable product strategy, collaborating closely with Sales/GTM and EPD.

You will hire and mentor PMs for strategic accounts, identify patterns to move bespoke solutions into core products, and partner with Sales/GTM to align the roadmap with market demand.

Qualifications

• 10+ years of product leadership experience.
• 4+ years managing Product Management teams.
• Experience in forward-deployed models or top-tier technical consulting/implementation.
• High technical IQ with APIs, data pipelines and SQL; understands data quality impact on models.

Responsibilities

• Hire, mentor, and deploy PMs across strategic accounts (e.g., Fortune 100, government).
• Identify patterns across deployments; elevate bespoke solutions to core product.
• Partner with Sales/GTM and EPD to align roadmap with market demand.
• Provide strategic and technical oversight to unblock high-priority deployments in red zones.
• Champion the voice of the field within internal EPD teams.

Skills

Product leadership

Team management

APIs

SQL

Data pipelines

Systems thinking

Forward-deployed models

Stakeholder management

Job description

Job Description

Role Summary

Lead a high-stakes team of Product Managers responsible for successful delivery and integration of Scale products into complex customer environments. Own the feedback loop that converts bespoke field wins into scalable, repeatable product strategy, partnering deeply with Sales/GTM and EPD (Eng/Product/Design).

Core Responsibilities

• Hire, mentor, and deploy PMs across strategic accounts (e.g., Fortune 100, government).
• Identify patterns across deployments; decide which bespoke solutions should move from custom to core product.
• Primary product partner to Sales/GTM leadership to align roadmap with market demand.
• Provide strategic + technical oversight to unblock high-priority deployments in "red zones."
• Champion the voice of the field within internal EPD teams.

Ideal Background

• 10+ years of product leadership, including 4+ years managing Product Management teams.
• Experience in forward-deployed models or top-tier technical consulting / implementation.
• High technical IQ: comfort with APIs, data pipelines, SQL; understands how data quality affects model performance.
• Extreme ownership + systems thinking; navigates complex stakeholder landscapes from engineers to C-suite.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

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