Product Lead, Agentic Payments Platform

Airwallex; Greater London; On-site; GBP 140,000 - 210,000; Full time

Job summary

Airwallex is building the next generation of a unified payments and financial platform. We’re seeking visionaries to own end-to-end merchant experiences, optimize global payment flows, and strengthen infrastructure with AI-native capabilities.

You’ll collaborate with product, engineering, design and commercial teams to deliver scalable financial solutions across the world. With a foundation in fintech and a culture of bold ownership, Airwallex values curious, fast learners who turn complex ideas

Qualifications

• Bachelor’s degree or higher; technical or engineering coursework a plus.
• Technical fluency for high-scale, mission-critical systems discussions.
• Exceptional communication across technical and non-technical teams.
• Analytical rigour with a data-driven mindset.
• Bias for action with grit, persistence and ownership.
• Collaborative mindset in cross-functional, cross-cultural teams.

Responsibilities

• Own the end-to-end merchant experience from onboarding through lifecycle.
• Optimize global payment flows to improve settlement speed and accuracy.
• Strengthen infrastructure for reconciliation and regulatory reporting.
• Deploy AI-native capabilities to automate workflows and provide real-time insights.

Education

Bachelor’s degree or higher

Job description

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The Role

At Airwallex, product is at the heart of everything we do. We are looking for visionaries to come build the next-generation payments platform. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally.

• Owning the end-to-end merchant experience: From instant, low-friction onboarding through to the ongoing lifecycle, reducing complexity at every step.
• Optimizing global payment flows: Enhancing platform capabilities (e.g., intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity.
• Strengthening infrastructure: Driving reliability, compliance, and liquidity management to deliver resilient capabilities for reconciliation and regulatory reporting.
• Deploying AI-native capabilities: Embedding autonomous agents into how we interact with merchants, collect feedback, and automate traditional industry workflows—powering smarter support, proactive insights, and real-time visibility.

You’ll work closely with product, engineering, design, and commercial teams to bring these cutting-edge capabilities to life, and help shape the infrastructure behind one of the most dynamic, AI-forward fintech platforms in the world.

Requirements

• 10+ years of experience in a high-growth environment, ideally in fintech or platform products.
• Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus.
• Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems.
• Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams.
• Analytical rigour: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset.
• Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly.
• Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams.

Preferred

• Experience building or scaling API products, ideally in a fintech or payments environment.

Applicant Safety Policy

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.