Product Governance Manager

Axis Capital; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global provider of specialty lines insurance is seeking a Product Governance Manager in London. This role focuses on ensuring that insurance products meet regulatory expectations and deliver fair value. The ideal candidate will have significant experience in insurance product governance and strong analytical skills. A comprehensive benefits package is offered, along with a hybrid working model.

Benefits

Medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Significant experience in insurance product governance, compliance, or conduct risk.
• Strong understanding of FCA regulations, especially Consumer Duty and POG.
• Proven leadership and stakeholder management skills.
• Excellent analytical, communication, and presentation abilities.

Responsibilities

• Manage the annual review schedule for products.
• Provide input into product development and governance metrics.
• Ensure adherence to governance frameworks and Consumer Duty requirements.
• Monitor product metrics and drive improvements in governance processes.
• Identify product-related risks and oversee value assessments.

Skills

Insurance product governance

FCA regulations

Stakeholder management

Analytical skills

Communication skills

Tools

Microsoft Excel

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role contribute to our collective success?

As the Product Governance Manager, you will be responsible for approving, monitoring and reviewing insurance products to ensure they meet regulatory expectations and deliver fair value to customers. You will oversee the product governance framework, manage product reviews, and act as a key liaison between senior stakeholders, and internal teams. This role is critical in embedding Consumer Duty principles and maintaining robust oversight across the product lifecycle.

What will you do in this role?

• Managing the annual review schedule for AXIS products, ensuring timely completion and reporting of outcomes.
• Providing input into product development, lifecycle management, and governance metrics.
• Ensuring adherence to the Product Governance Framework, FCA & CBI POG, and Consumer Duty requirements.
• Tracking review outcomes, maintain governance documentation, and produce written reports and MI.
• Working closely with Underwriting, DUA Op’s, Claims and Compliance teams to support governance and regulatory needs.
• Monitoring product metrics, respond to queries, and drive improvements in governance processes.
• Maintaining conduct and compliance policies, deliver training, and promote awareness of governance requirements.
• Staying informed of regulatory changes and represent the function in internal and external forums.
• Identifying product-related risks, embed controls,
• Overseeing value assessments, target market analysis, and ensure robust MI supports customer outcome monitoring.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• Significant experience in insurance product governance, compliance, or conduct risk.
• Strong understanding of FCA regulations, especially Consumer Duty and POG.
• Proven leadership and stakeholder management skills.
• Excellent analytical, communication, and presentation abilities.
• Experience managing governance frameworks and regulatory reporting.
• Ability to build trust by operating with integrity and professionalism
• Ability to multitask and manage conflicting priorities

What we prefer you to have:

• As above, plus;
• Knowledge of the London/Lloyd’s market
• Proficient in using Microsoft applications, particularly Excel.

Role Factors:

In this role, you will typically be required to:

Be in the office at least 3 days per week

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.