Product Executive

Experience Education; Kemp Town Estate; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading educational travel company in the UK is seeking an administrative professional to support the school tours team. The role involves sourcing and securing accommodation, confirming bookings, and maintaining supplier relations. The ideal candidate will possess strong organisational skills, a proactive attitude, and knowledge of Microsoft Office. Benefits include a hybrid working model, annual bonus scheme, and opportunities for overseas travel. Join a dynamic team committed to excellence in educational travel.

Benefits

Hybrid working pattern

Annual bonus scheme

Opportunities to travel overseas

25 days annual leave plus public holidays

Employee discounts and offers

Qualifications

• Strong written and verbal communication skills.
• Self-motivated and able to work well under pressure.
• Naturally inquisitive with a proactive approach.

Responsibilities

• Source and secure accommodation for provisional bookings.
• Monitor and confirm accommodation bookings, managing payments.
• Negotiate rates with suppliers and ensure compliance with regulations.
• Maintain good relations with overseas suppliers.

Skills

Strong commercial acumen

Excellent organisational skills

Strong negotiation skills

Ability to cope under pressure

Knowledge of Microsoft Office and Excel

Good geographical knowledge of Europe

German language knowledge (desirable)

Job description

Working as part of the school tours Product and Contracting and Procurement team, and closely with all members of both the Sales and Tour Coordinator Teams this administrative role will provide vital support in obtaining and managing accommodation, excursion and overseas transport for given destinations. On a daily basis the role will source and book accommodations for our groups including managing the reservations until the booking is confirmed. There is a requirement to research and source suppliers for new product items. This role forms a pivotal part of the sales and operations process within TravelBound. The individual will build excellent product knowledge to assist the sales and operational teams.

Responsibilities

• Accommodation Requests – Working closely with the sales team the role involves sourcing and securing accommodation for provisional bookings
• Booking Confirmation – Monitoring accommodation bookings, confirming reservations and managing deposits and payments as appropriate
• Negotiating rates with suppliers and ensuring health and safety regulations are met
• Sourcing suppliers and pricing for new product items
• Working with the commercial department to ensure all units and prices are loaded on the Travelink Reservation System and that the system is updated annually and as required
• Supplier Relations – Maintaining good relations with overseas suppliers and establishing new contacts and contracts
• Assisting with researching and building the portfolio of excursions and rates for each destination
• Working additional hours as required by the line manager
• Perform other duties as required according to the needs of the business; a flexible approach is required to work duties

Qualifications

• Strong commercial acumen, adaptability, reliability and flexibility with the ability to cope under pressure and respond to tight deadlines
• Excellent organisational and planning skills with good attention to detail
• Strong negotiation skills and the ability to build effective relationships
• Ability to deal with competing priorities effectively
• Self‑motivated and able to work well under pressure
• Knowledge of Microsoft Office and Excel
• Strong written, verbal communication and numeracy skills
• Good geographical knowledge of Europe, particularly Germany and the Benelux region
• Knowledge of German language is desirable
• Naturally inquisitive, looking for ways to improve product offering to clients
• A “can‑do” attitude and ability to work independently and as part of a team

With more than 30 years of experience, TravelBound is the industry leader in high‑quality, subject‑led tours for schools, universities, colleges, and clubs. We tailor every tour to meet your specific educational and cultural requirements, from history trips to New York & Washington to art & design studies in Paris and orchestral tours in Italy.

We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results. We are committed to building an inclusive culture and embracing diversity in all its dimensions. We inspire change through increasing awareness of unconscious bias. Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can flourish.

Benefits

• Hybrid working pattern between office and homeworking
• Annual bonus scheme
• Opportunities to travel overseas on familiarisation trips
• 25 days of annual leave plus public holidays and a bonus day off for your birthday; a tenure‑based leave benefit up to an additional 5 days depending on length of service
• Global recognition and reward programme
• Access to extensive online learning resources
• In‑house training opportunities
• Regular social events
• Employee discounts and offers, including discounted trips with our brands