Product Engineer – APIs & Integrations

Intercom; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading customer service technology company in Greater London is looking for a Product Engineer to join their team. The role involves working collaboratively within multidisciplinary teams to develop and enhance a wide range of APIs that support customer data management. Ideal candidates will have at least two years of software engineering experience and deep knowledge of programming languages like Ruby, Python, or Javascript. Competitive salary, equity, and flexible working arrangements are offered.

Benefits

Competitive salary and equity

Weekly lunch and snacks

Regular compensation reviews

Pension scheme & match up to 4%

Life assurance, health and dental insurance

Flexible paid time off

Paid maternity and paternity leave

Cycle-to-Work Scheme

MacBooks and Windows eventually available

Qualifications

• Ability to effectively engage with product teams and designers.
• Proficiency in modern programming languages and methodologies.
• Capability to learn quickly and address technical challenges.

Responsibilities

• Contribute to all phases of software development.
• Collaborate with teams to enhance data services.
• Design and maintain Intercom’s APIs for customer data management.

Skills

2+ years of industry experience

Deep knowledge of Ruby/Python/Javascript

Proficient with software engineering methodologies

Experience in cross-disciplinary teams

Understanding of web apps and distributed systems

Strong problem-solving skills

Job description

A leading customer service technology company in Greater London is looking for a Product Engineer to join their team. The role involves working collaboratively within multidisciplinary teams to develop and enhance a wide range of APIs that support customer data management. Ideal candidates will have at least two years of software engineering experience and deep knowledge of programming languages like Ruby, Python, or Javascript. Competitive salary, equity, and flexible working arrangements are offered.