Product Director - Banking-as-a-Service (BaaS)

NatWest Group; City Of London; Remote; GBP 90,000 - 120,000; Full time

Job summary

A leading financial institution is seeking a Product Director for Banking-as-a-Service (BaaS) to drive product strategy, lead a team of Product Managers and collaborate with clients. The ideal candidate has experience in technology businesses, excellent communication and stakeholder management skills. The role offers a remote-first working environment and involves defining financial solutions for clients.

Qualifications

• Experience leading product in modern technology businesses and financial services.
• Understanding of product technologies including APIs and SDKs.
• Experience advising sales teams.

Responsibilities

• Define the future of the financial ecosystem with BaaS.
• Lead and inspire the BaaS Product organisation.
• Work directly with clients to design financial journeys.
• Balance commercial, technical, risk, and UX factors.

Skills

Product leadership in technology

Financial Services experience

Excellent communication skills

Stakeholder relationship building

Tools

API

SDK

Web and Mobile technologies

Job description

Join us as our Product Director - Banking-as-a-Service (BaaS)

• In this role, you’ll define the future of our financial ecosystem. You won't just deliver solutions—you will be the essential force ensuring our Banking as a Service (BaaS) platform remains the backbone of our business vision, driving innovation that unlocks massive value for our clients and customers
• This is your opportunity to inspire and lead the BaaS Product organisation, fostering the development of Product Managers, Product Owners, and Designers
• This key role will include working directly with clients to design appropriate financial journeys, solve business problems, and launch market-leading products while ensuring timely delivery of client solutions

What you’ll do

Day-to-day, you’ll lead and take accountability for the BaaS product strategy and its successful execution, aligning with the overall business strategy and the NatWest Boxed Product Vision.

In addition, you’ll be responsible for:

• Balancing commercial, technical, risk, and user experience (UX) factors to maximise the business success of the BaaS product line
• Leveraging deep functional and industry knowledge of BaaS, Embedded Finance, and associated technology to shape market-leading products, operational tooling, and developer tools
• Collaborating with product teams on product architecture, API and SDK design, documentation, white-label products, sales and support materials to ensure they are easily understood by non-technical customers
• Managing processes and productivity within the product team and drive operational excellence through concept, design, build, launch and in‑life
• Supporting collaboration with other business functions and clients to design, prototype, and test solutions for prioritised customer problems
• Supporting the Sales team to maximise the reach of both existing and planned products

The skills you’ll need

To be successful in this role, you’ll have experience of product leadership in modern technology businesses and financial services, including embedded finance. Furthermore, we’ll expect you to have an understanding of multiple product technologies across event‑driven architectures, Web, Mobile, API (and associated documentation) and SDKs alongside experience of guiding sales teams to sell the right products to the right customers.

You’ll also need:

• Relevant Financial Services experience across Banking‑as‑a‑Service and Embedded Finance (ideally Savings, Term Lending and PoS Lending)
• Excellent communication skills and capable of leading senior client meetings, and keeping the wider organisation abreast of progress
• Excellent stakeholder relationship building skills with the ability to interact with other business functions and third‑party vendors

Hours

35

Job Posting Closing Date

06/11/2025

Ways of Working

Remote First