Product Development Assistant

REFY; Manchester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25+ Days Holiday

Extra Holidays

Sabbatical Leave

Bonus Scheme

Family Leave

EV Scheme

Financial Coaching

Flexible Working

REFY Product Perks

Regular Social Events

Career Growth

Vitality Health Insurance

Job summary

REFY is seeking a Product Development Assistant in Manchester to support the Product Development team from concept through to launch. You will coordinate samples, testing, supplier communication and project administration to keep milestones on track.

You will contribute across shade extensions, accessories, packaging and sample developments, using insights to inform concepts while developing your technical and project management skills.

Qualifications

• Strong organisational skills and excellent attention to detail.
• Ability to manage multiple priorities and work effectively to tight deadlines.
• Clear communication and strong relationship-building skills across suppliers and internal teams.
• Proactive, self-motivated and solutions-focused approach.
• Passion for beauty, innovation and product development.

Responsibilities

• Support the delivery of NPD projects and ensure actions, samples, costings and timelines meet launch targets and remain on track.
• Build strong relationships and deliver clear briefs to suppliers and internal stakeholders, communicating progress clearly and escalating risks where needed.
• Coordinate supplier communication, sample shipments, artwork and project updates to keep projects progressing efficiently.
• Support with product testing across key markets, coordinating MUAs, testers and models.
• Use customer feedback and community insights to inform product development, benchmarking and shade creation.
• Research product, consumer and market trends to contribute to concept development and NPD direction.

Job description

Description

The Product Development Assistant plays a key role in supporting the Product Development team to deliver innovative, best-in-class products from concept through to launch. They coordinate samples, testing, supplier communication and project administration to ensure projects remain organised and key milestones are achieved.

Department: Product Development

Employment Type: Full Time

Location: Manchester

In addition to supporting Core NPD, support will be required across shade extensions, accessories, secondary packaging, and sample developments.

The position requires strong organisation, proactive communication, hands-on testing support and the ambition to develop the technical and project management skills needed to progress within Product Development.

Key Responsibilities

• Support the delivery of NPD + EPD projects and ensure actions, samples, costings and timelines meet launch targets and remain on track.
• Build strong relationships and deliver clear briefs to suppliers and internal stakeholders, communicating progress clearly and escalating risks where needed.
• Coordinate supplier communication, sample shipments, artwork and project updates to keep projects progressing efficiently.
• Support with product testing across key markets, coordinating MUAs, testers and models.
• Use customer feedback and community insights to inform product development, benchmarking and shade creation.
• Research product, consumer and market trends to contribute to concept development and NPD direction.

Skills, Knowledge And Experience

• Strong organisational skills and excellent attention to detail.
• Ability to manage multiple priorities and work effectively to tight deadlines.
• Clear communication and strong relationship-building skills across suppliers and internal teams.
• Proactive, self-motivated and solutions-focused approach.
• Passion for beauty, innovation and product development.
• 1 -2 years previous experience within Product Development preferable.

OUR PERKS

• 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5)
• Extra Holidays: Option to buy up to 5 additional days.
• Sabbatical Leave: Take up to 3 months off after 4 years of service.
• Community First Day: A day to support a cause you love.
• Bonus Scheme: Rewards for your hard work and success.
• Family Leave: Enhanced support for new parents.
• EV Scheme: Drive electric with salary sacrifice options.
• Financial Coaching: Guidance to boost your money mindset.
• Flexible Religious Holidays: Flexibility to honour days that matter to you.
• Flexible Working: Flexi start and finish times with the option to work one day per week from home.
• REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches!
• Regular Social Events: Team-Building days and seasonal parties.
• Career Growth: Tailored training and development opportunities.
• Vitality Health Insurance: Health coverage with added benefits.