Product Designer (UX/UI, Ecommerce)

JH; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading full-service ecommerce agency in the UK seeks a Senior Product Designer to lead impactful ecommerce design. You will own the creative direction, collaborate across teams, and ensure design drives measurable results. The ideal candidate has senior agency experience, a strong portfolio, and mastery of design tools. This role supports remote work and offers flexible hours along with comprehensive benefits.

Benefits

Flexible hours with time banking

31 days holiday including Bank Holidays

Professional development budget

Qualifications

• Portfolio showing end-to-end thinking from discovery to high-fidelity UI.
• Confidence in presenting and defending work to clients.

Responsibilities

• Own creative direction of ecommerce experiences across clients.
• Translate research into design systems and interfaces.
• Facilitate workshops and build alignment.

Skills

Senior-level agency experience in UX/UI or product design

Mastery of Figma, Miro, Loom

Strong understanding of usability and accessibility principles

Experience collaborating with developers and strategists

Curiosity and independence

Experience in user research or CRO testing

Job description

The role

We’re looking for an accomplished product designer to lead the craft and impact of design at JH. You’ll shape ecommerce experiences that ambitious brands rely on – from discovery to delivery – and make sure design drives measurable results, not just visual polish.

Location: Remote (UK-based)

Type: Permanent, Full-time

What You’ll Do

• Own the creative direction and execution of ecommerce experiences across multiple clients.
• Translate research and strategy into design systems, journeys, and interfaces that convert.
• Collaborate with Strategy, Development, and Customer Success to connect thinking and execution.
• Facilitate workshops and reviews that uncover insight and build alignment.
• Champion the value of design in client meetings, proposals, and delivery.
• Lead quality control on design output, maintaining accessibility and usability standards.
• Contribute to JH’s design frameworks, playbooks, and community presence – including Meet Magento UK.

What You’ll Bring

• Senior-level agency experience in UX/UI or product design, ideally in ecommerce.
• A portfolio that shows end-to-end thinking – from discovery to high-fidelity UI.
• Mastery of Figma, Miro, Loom, and similar tools.
• Strong understanding of usability, accessibility, and conversion design principles.
• Confidence in presenting and defending work to clients and stakeholders.
• Experience collaborating with developers and strategists to deliver design intent.
• Curiosity, independence, and the ability to raise standards across teams.
• Bonus: experience in user research, CRO testing, or running design audits.

Why JH

JH is a full‑service ecommerce agency built on long‑term client partnerships. We combine strategy, design, and engineering to help ambitious brands perform better online. We’re remote‑first, values‑led, and focused on building an environment where talented people do their best work.

Benefits

• Remote working (UK‑based)
• Flexible hours with time banking
• 31 days holiday (including Bank Holidays)
• Professional development budget and PDP support
• High‑spec hardware and design tools
• Regular off‑sites, team meetups, and JH events
• Opportunities to contribute to Meet Magento UK and other industry platforms