Product Designer - UX/UI

Love Finance; Birmingham; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

A leading finance technology firm is seeking a Product Designer focused on user research to join their team in Birmingham. The role involves leading user research activities and turning insights into actionable recommendations to shape product strategy. Candidates should have a strong background in UX/Product Research and experience with both qualitative and quantitative studies. Hybrid working options available with a competitive salary of £65,000 to £75,000 plus bonuses.

Benefits

Competitive salary

Annual bonus

Flexible working hours

Qualifications

• Strong background in UX/Product Research.
• Experience planning and running research studies.
• Track record of turning research into product insights.
• Comfortable working autonomously.

Responsibilities

• Lead end-to-end user research.
• Turn insights into actionable recommendations.
• Partner with the Product Director to define priorities.
• Run lean experiments to validate ideas.
• Support with design artefacts as needed.

Skills

UX/Product Research

Qualitative and Quantitative Studies

Autonomous Work

Lean Working

Communication

Job description

Love Finance: Product Designer - Permanent – Full-Time - Monday to Friday – Hybrid UK Based – Full Permanent Right to Work in the UK Essential

Love Finance is a leading online finance broker and lender dedicated to empowering UK businesses. Since 2016, Love Finance has been instrumental in assisting thousands of companies in accessing funding via cutting‑edge technology. Ranked in the Top 15 fastest-growing finance companies, with Great Places to Work certification and a 4.9‑star rating on TrustPilot, we consistently surpass our targets and are looking to bring on a Product Designer.

Location

Hybrid (UK‑based)

Team

Love Finance – Platform Squad

Salary

£65,000 to £75,000 per annum plus annual bonus

At Love Finance, we’re making business finance quicker, smarter, and far less painful. The Platform Squad is building the backbone of our product – the systems and tools that keep everything running. To do this right, we need to truly understand the businesses we serve.

About the role

That’s why we’re looking for a Product Designer with a strong focus on Research. Around 80% of your time will be spent on research activities – discovering user needs, testing ideas, and making sure we’re solving the right problems before we jump into solutions.

The squad

You’ll be part of a lean, cross‑functional team made up of:

• Engineers (Lead, Midweight/Senior, and Junior)
• A Product Owner
• You, the Product Designer

Everyone in the squad owns their craft, but research and insight will be your superpower.

What you’ll be doing

• Leading end-to-end user research: discovery interviews, usability testing, surveys, diary studies, whatever it takes to uncover real needs.
• Turning messy insights into clear themes, frameworks, and actionable recommendations that shape what we build.
• Partnering closely with the Product Director to define priorities and ensure decisions are backed by evidence.
• Running lean experiments to validate ideas quickly before we invest in full builds.
• Sharing findings with clarity, bringing the voice of the user into every squad conversation.
• Supporting with design artefacts (flows, wireframes, prototypes) where needed, but keeping research as your main focus.

What we’re looking for

• Strong background in UX/Product Research (whether you call yourself a Product Designer, UX Designer, or Researcher).
• Experience planning and running a wide range of qualitative and quantitative studies.
• A track record of turning research into insights that drive real product decisions.
• Confidence in working autonomously, but also great at bringing the squad along on the journey.
• Comfortable working lean – enough structure to stay rigorous, but always fast‑moving and pragmatic.
• Bonus if you’ve worked on platform-heavy or B2B products, but not essential.

Why join us

• You’ll be the research champion in the squad – shaping direction, not just validating solutions.
• A genuine chance to influence product strategy through evidence, not assumptions.
• Lean ways of working: lightweight processes, fast iterations, and plenty of autonomy.
• A supportive squad where your insights won’t be ignored.
• Hybrid and flexible working.
• Competitive salary + benefits.

This isn’t a “pixel perfect” design role. It’s for someone who loves talking to users, digging into data, and shaping products through research. If that’s you – we’d love to chat.