Product Designer and UX Researcher

Oscar; Greater London; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Salary £70,000

Executive leadership exposure

Impact for financial services

Collaborative environment

Job summary

Oscar, based in central London, is seeking its first dedicated research hire to own the end-to-end research practice for a high-trust AI work-execution platform serving the alternative investment sector.

You will lead discovery and usability work, design flows, prototypes and shipped UI on a weekly release cadence, directly interacting with executive leadership and senior design teammates.

Qualifications

• 5+ years in product design and user research for software products.

Responsibilities

• Plan and run qualitative and quantitative studies relevant to financial decision-making processes.
• Build the research operations backbone: participant access, consent and data handling for confidential contexts.
• Establish lightweight, repeatable methods for a fast release rhythm producing evidence quickly.
• Turn findings into user flows, wireframes, interactive prototypes and high-fidelity UI using the in-house design system.
• Design and evaluate AI-assisted workflows focusing on trust, verification and failure modes.

Job description

Working pattern: On-site, based in central London

A chance to be the first research hire inside a small, senior design team at an AI work-execution platform built for the alternative investment sector. You'll own the research practice end to end and design from your own evidence — discovery and usability work through to flows, prototypes and shipped UI on a weekly release cadence. The users are investment analysts, associates and partners, so the work is data-dense, expert-facing and genuinely hard to get right. The team is small, high-ownership and in-office, with direct access to the executive leadership.

THE ROLE

Reporting to the Head of Product Design, you'll combine hands-on product design with ownership of the research practice for a platform used by some of the most time-poor, expertise-dense professionals anywhere.

• Build the evidence base that product decisions rest on, then design from it.
• Work across discovery and usability research through to flows, prototypes and shipped interfaces.
• Operate at a weekly release cadence within a small, senior, high-ownership team.
• Solve the access problem: users are hard to reach, their data is confidential, and participant access runs through client relationships.

WHAT YOU'LL BE DOING

• Plan and run qualitative and quantitative studies: discovery interviews, contextual inquiry with investment teams, usability testing and instrumented behavioural analysis.
• Build the research operations backbone — participant access through client relationships, consent and data handling for confidential financial contexts, and a searchable insight repository.
• Establish lightweight, repeatable methods that fit a fast release rhythm, producing evidence in days rather than quarters.
• Turn findings into designed solutions: user flows, wireframes, interactive prototypes and high-fidelity UI built on the in-house design system.
• Design and evaluate AI-assisted workflows for user trust, verification behaviour and failure-mode tolerance, contributing golden examples and failure taxonomies to AI evaluation sets.
• Partner with product and engineering from problem framing through to release, arguing for prioritised, traceable decisions where trade-offs happen.

WHAT WE'RE LOOKING FOR

• 5+ years in product design and user research for software products.
• A portfolio showing both studies that changed decisions and interfaces you designed and shipped.
• Strong command of qualitative methods and a working command of quantitative analysis.
• Fluency in Figma and rapid prototyping.
• Experience designing and researching for expert or professional users — finance, legal, medical or comparable high-expertise domains.
• Excellent synthesis, visual and communication skills: work that is read, believed and acted on.
• Bachelor's degree in design, human-computer interaction, psychology or a related field, or equivalent experience.

NICE TO HAVE

• Financial services or investment-workflow exposure, including data-dense interfaces.
• Experience designing and researching AI-assisted or automation products, including trust and verification behaviour.
• Experience working within or contributing to a design system.
• Research-ops experience in confidential or regulated data environments.

BENEFITS

• Salary of £70,000.
• Close working relationship with an executive team with over 20 years' experience leading a business serving hundreds of leading clients in the alternative investment space.
• The chance to build something with real impact for established firms in financial services.
• Innovative, supportive and collaborative working environment.