Product Designer

Oxford University Press; Oxford; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days' holiday

Pension up to 12%

Salary Finance benefits

Travel to work scheme

Discounts

Discretionary annual bonus

Job summary

Oxford University Press is seeking a product designer to collaborate in a product trio, shaping new digital platforms and services while improving existing solutions. You will own end‑to‑end design workstreams from discovery through delivery, working with product managers, business product owners and technology to balance user needs with business goals and technical constraints.

You will maintain the ELT Design System, measure impact of features, and engage with emerging technologies, including

Qualifications

• Experience planning and conducting user research with synthesis of qualitative and quantitative insights.
• Experience creating journey maps, service blueprints or related artefacts linking customer experience with processes.
• Experience designing digital products from concept to delivery balancing customer, business and technical considerations.
• Strong wireframing, prototyping and interaction design skills.
• Experience working within cross-functional product teams.
• Strong communication and ability to present design work and facilitate workshops.
• Experience partnering with engineers on component libraries or design system governance.
• Interest in emerging technologies, including AI-assisted product experiences and AI-enabled design workflows.

Responsibilities

• Design new digital platforms, services and solutions as part of a product trio (PM and BPO) and improve existing ones.
• Own design workstreams from discovery through delivery and optimisation.
• Collaborate with Product Managers, Business Product Owners and Technology to understand problems, define opportunities and design/ test solutions balancing user needs, business goals and technical constraints.
• Maintain, manage and improve the ELT Design System.
• Measure and report on the impact of delivered product features.

Skills

Research & discovery

Journey mapping

Product design

Interaction design

Collaboration

Communication

Design systems

AI tech

Job description

• To work as part of a product trio (with Product Manager and Business Product Owner) to design new digital platforms, services and solutions and to improve existing ones
• Own design workstreams from discovery through delivery and optimisation
• Collaborate with Product Managers, Business Product Owners and Technology to understand customer problems, define opportunities and design and test effective solutions that balance user needs, business goals and technical constraints
• Maintain, manage and improve the ELT Design System
• Measure and report on the impact of delivered product features

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

• Research & discovery: Experience planning and conducting user research with the ability to synthesise qualitative and quantitative insights.
• Journey mapping: Experience creating journey maps, service blueprints or service design artefacts that connect customer experiences with business processes and operational delivery.
• Product design: Experience designing digital products from concept to delivery balancing customer, business and technical considerations.
• Interaction design: Strong wireframing, prototyping and interaction design skills.
• Collaboration: Experience working within cross-functional product teams
• Communication: Strong communication and collaboration skills, with experience presenting design work, facilitating workshops, and building relationships with cross-functional stakeholders.
• Design systems: Experience partnering with engineers on component libraries or design system governance.
• AI & emerging technology: Interest in emerging technologies, including AI-assisted product experiences and AI-enabled design workflows.

• We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
• We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
• This role comes with the added benefit of a discretionary annual payment.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.