Product Delivery Lead – eSource and Connected Devices

IQVIA; Rochdale; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading clinical research services provider in the UK is seeking a highly organised Product Delivery Lead. This role involves managing the planning, coordination, and execution of software releases for their Clinical eSource Platform, ensuring teamwork and operational alignment. The ideal candidate will have over 7 years of experience, strong IT process skills, and familiarity with clinical data platforms. This position offers an exciting opportunity to lead a team of Business Analysts and deliver impactful solutions.

Qualifications

• 7+ years managing complex software delivery projects in clinical research or clinical trials.
• Strong understanding of IT processes and end-to-end solution deployment.
• Experience managing and developing teams, ideally Business Analysts.

Responsibilities

• Oversee planning, coordination, and execution of software releases.
• Lead and coordinate software delivery across product teams.
• Collaborate with product owners and operational teams to meet delivery goals.

Skills

Managing complex software delivery projects

Organizational skills

Stakeholder management

Agile methodologies

Communication in English

Education

Degree in IT, Science, Engineering, or related field

Tools

IQVIA Clinical eSource Platform

Project Management tools

Job description

IQVIA Connected Devices transforms clinical trials by integrating IQVIA’s Clinical eSource Platform with digital health technologies that improve data quality, efficiency, and site and patient experience during clinical trials. The Connected Devices team guides sponsors in selecting and deploying tech-enabled data collection solutions in their studies, ensuring smooth operations and global compliance. We work across cross-functionally to deliver scalable, secure solutions. If you're passionate about tech-enabled healthcare and collaborative problem-solving, you'll thrive here.

Job Overview

We are seeking a highly organised and outcome-focused Product Delivery Lead to oversee the planning, coordination, and execution of software releases across multiple critical product lines within IQVIA’s Connected Devices team. In particular, this role will be responsible for delivery management of IQVIA’s Clinical eSource Platform (formerly known as ClinSpark) and its connected device integrations (i.e., the eSource platform’s integrations with medical devices, digital health apps, and other remote monitoring technologies). This position also includes managerial responsibility for a team of Business Analysts, providing leadership, guidance, and performance oversight to ensure effective requirements gathering and alignment with delivery goals. The role is pivotal in ensuring seamless delivery across interdependent teams and aligning with operational stakeholders to meet IQVIA’s business goals.

What you will be doing

• Lead and coordinate software delivery across IQVIA Connected Devices’ product teams, ensuring alignment of timelines, dependencies, risk management strategies, and release milestones.
• Collaborate with product owners, QA, UX/UI, operational teams, and customer-facing teams to ensure delivery plans meet regulatory, clinical, end user, and operational needs.
• Drive Agile ceremonies and delivery practices across product lines, while integrating traditional project management methodologies where appropriate.
• Maintain and communicate delivery roadmaps, release schedules, and risk mitigation plans.
• Act as a central point of contact for delivery status, blockers, and escalation across teams.
• Manage triage and prioritization of technical product support requests, including incidents, into respective product sprints.
• Work with the product owner to contribute to technology strategy, especially with respect to technical debt and delivery risks.
• Continuously improve development processes and methodologies. Explore new tools and technologies to enhance productivity and efficiency.
• Lead, mentor, and develop a team of Business Analysts, ensuring high-quality requirements documentation and alignment with delivery objectives.

Your experience and qualifications

• Extensive experience (7+ years) managing complex software delivery projects, preferably in the field of clinical research or clinical trials.
• Strong understanding of IT processes and end-to-end solution deployment.
• Degree in IT, Science, Engineering, or a related technical field is preferred.
• Familiarity with the IQVIA Clinical eSource Platform (formerly known as ClinSpark) software and/or similar clinical data platforms is strongly preferred.
• Proven experience in managing and developing teams, ideally Business Analysts or similar roles.
• Proactive mindset with strong organizational and stakeholder management skills.
• Ability to manage ambiguity, adapt to shifting priorities, and drive clarity across teams.
• Excellent communication skills in English.
• Agile (e.g., CSM, PMI-ACP), PMP, or PRINCE2 certifications are a plus.

We welcome applications from individuals of all backgrounds and identities. If you're excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply, you may be just the right person for the team.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com