Product Content Assistant

The Bbc; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading media organization is seeking a Product Content Assistant to manage product data for online publication. Responsibilities include handling SEO enhancements, collaborating across departments, and implementing AI solutions to optimize workflows. The ideal candidate will be detail-oriented and proactive with strong communication skills. This is a fantastic opportunity for someone looking to make a significant impact in a fast-paced setting.

Qualifications

• Proactive individual with strong communication skills.
• Detail-oriented approach to tasks.
• Desire to improve processes continuously.

Responsibilities

• Train and manage offshore team for process improvements.
• Process product data accurately during onboarding.
• Own product content and implement SEO best practices.
• Adopt AI solutions to enhance workload and productivity.
• Liaise between departments for collaboration.

Skills

Detail-oriented

Strong communication

Passion for continuous improvement

Job description

Product Content Assistant

The Product Content Assistant will be responsible for the hands‑on processing of product data and content for online publication alongside actioning commercial optimisation opportunities. These optimisation opportunities will be focused on SEO enhancements, actioning updates from commercial testing to enhance on‑site product copy, and imagery updates, working with reporting to devise the workload based on commercial ordering.

Key Responsibilities

• Offshore Team Management – Train, brief, delegate tasks, ensure clear priorities and drive process improvements.
• Product Onboarding – Process products within the onboarding lifecycle, ensuring timely and accurate entry of descriptions, images, and attribution in alignment with stock availability.
• Content Optimisation – Own product titles, descriptions, SEO banner copy, attribution, and imagery; implement SEO best practices and support A/B tests.
• AI & Automation – Identify and adopt AI and automation solutions to improve daily workload, offshore team efficiency, and overall productivity.
• Collaboration – Liaise between departments, collaborate with Trade, PC Transformation Lead, POs, Studio, and Product Teams, and escalates complex issues to the Product Content Lead.

About You

We are looking for a detail‑oriented, proactive individual with strong communication skills and a passion for continuous improvement.