Product & Community Director FTC (9-12 Months) - (JR102394)

CLARION EVENTS; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading event organizer in London is seeking a driven Product & Community Director to support the growth of DTX Manchester and DTX + UCX London shows. The ideal candidate will excel at building relationships, managing projects, and developing a compelling VIP experience. Responsibilities include finding partners, leading meetings, and using insights for enhancements. This role offers a dynamic working environment and a range of benefits.

Benefits

25 days' holiday plus bank holidays

End of year wellbeing shutdown

Celebration day off

Summer Hours in August

Helping Our World (HOW) Days

Pension Scheme

Private Medical Insurance

Health Cash Plan

Wellbeing Library

Mentoring Programme

Subsidised Café

Season Ticket Loan

Cycle to Work Schemes

Free on-site gym

Free eyesight tests

Free flu vaccination

Qualifications

• Strong relationship builder who loves talking to people online and face to face.
• Highly inquisitive and loves getting under the skin of the market.
• Ability to summarise conversations and research to provide actionable insights.
• Proven leader who can inspire teams to deliver exceptional outcomes.
• Confident planner and executor of plans.

Responsibilities

• Finding and managing new partners to expand Manchester Tech Week.
• Leading project meetings to track events to targets.
• Managing content and VIP functions to deliver outstanding experiences.
• Support in developing the content and VIP teams.
• Collaborate with marketing to create a compelling VIP offering.
• Work closely with Sales Manager on communications and sales plans.
• Use customer insight for improving visitor experience.
• Support marketing strategy for audience growth.
• Ensure delivery of exceptional experiences for VIPs.

Skills

Relationship building

Market insight analysis

Leadership

Project planning

Job description

The Opportunity

We are seeking a driven, highly engaged Product & Community Director who can support the growth of our market‑leading DTX Manchester and DTX + UCX London shows and lead the development of our Manchester Tech Week brand.

DTX Manchester is a much‑loved tech show that holds a unique position in the market. In the past, the event has been in the shadow of its larger sister show in London, and there is a huge amount of potential to exploit. Even more exciting is the opportunity around the Manchester Tech Week Brand that represents a full week of activity in Manchester and the region.

The successful candidate will be one who relishes building deep connections with the market, spotting new opportunities and securing support from industry partners and major clients.

Key Responsibilities

• Finding and managing new partners to greatly expand the reach of Manchester Tech Week.
• Leading project meetings to ensure that events track to and exceed targets.
• Managing the content and VIP functions to ensure that we deliver outstanding content and an impressive VIP audience.
• Supporting the development of the content and VIP teams.
• Working with marketing, content, and our VIP executive, to create a highly compelling VIP offering that grows the number of VIPs at our events and supports sales offerings to key clients.
• Working closely with the Sales Manager to create clear comms and sales plans around bellwether clients and prospects.
• Using customer insight to improve exhibitor and visitor experience.
• Supporting marketing strategy to deliver audience growth.
• Supporting the VIP Manager to ensure that we deliver an unrivalled senior audience and ensure exceptional experiences for our VIPs.

Requirements

• A strong relationship builder, who loves talking to people both online and face to face.
• Highly inquisitive and will love getting under the skin of the market.
• Ability to summarise conversations and research to provide actionable insights to the marketing and sales teams.
• Proven leader who can inspire teams to deliver exceptional outcomes.
• Confident planner and even more confident in executing your plans.

Values

We love the unexpected:

• We're adventurous and willing to try new things
• We embrace and drive change
• We aim to surprise and delight

We're open and happy to share:

• We engage with stakeholders outside the event
• We build sharing communities
• We embrace others' ideas

We're committed to caring:

• We take personal responsibility to get things done
• We always think about every step of the experience
• We strive to understand and meet customers' needs

We continuously learn:

• We actively seek inspiration from all quarters
• We constantly strive to improve what we do and how we do it
• We help learning lead to growth

About Clarion Events

Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market‑leading events since 1947. https://clarionevents.com/welcome

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term to build successful, resilient businesses. https://www.blackstone.com/

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days' holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on‑site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees