Product Certification Auditor

The British Standards Institution (BSI); Greater London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global standards organization is seeking a Product Certification Auditor to conduct product assessments ensuring compliance with rigorous standards. The ideal candidate will have at least 4 years of experience in product manufacturing with knowledge of ISO standards. This field-based role includes significant travel across the UK and requires strong auditing and relationship management skills. The organization offers a competitive salary along with benefits such as a company car and annual bonus.

Benefits

Company Car

Annual Bonus

Private Healthcare

27 Days Annual Leave + Bank Holidays

Qualifications

• A minimum of 4 years' industry experience in product manufacturing with an emphasis on quality management.
• Qualified to degree level in a related subject.
• Previous experience in product assessment or auditing against standards.
• Knowledge of ISO 9001 auditing practices.

Responsibilities

• Prepare and deliver assessment reports to clients.
• Recommend certificate issues in line with BSI policy.
• Maintain account responsibility for client relationships.
• Lead assessment teams and ensure quality service.
• Coach inexperienced colleagues in assessment practices.
• Manage client accounts and scheduling efficiently.

Job description

Overview

We exist to create positive change for people and the planet. Join us and make a difference too!

Position: Product Certification Auditor

Location: United Kingdom - Field Based

Salary: Competitive basic salary based on experience plus Company Car & Bonus

Join a Global Leader in Product Certification - Be a Part of Excellence!

Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion enabling organisations to continue maintaining high standards of compliance?

At BSI, we are looking for a Product Certification Auditor to play a key role in maintaining product excellence. In this role, you'll conduct product certification assessments across varied environments, ensuring compliance with BSI's rigorous certification schemes and Kitemark standards.

We're seeking professionals to deliver product assessment audits across varied sectors and manufacturing environments and would be particularly interested in speaking with people with experience in construction product manufacturing, electrical lighting or consumer electronics manufacturing, gas product manufacturing, personal protective equipment manufacturing, fire safety equipment manufacturing, doors & windows (fenestration) manufacturing.

Experience in auditing against the following schemes: UKCA, CE Marking, Kitemark, IECEE CB would be highly beneficial.

Previous auditing experience is a plus, as well as expertise in quality management systems (ISO 9001). 9001 Lead Auditor certification would be a distinct benefit.

* This is a field based position that requires extensive travel and potential overnight stays nationwide across UK&I

Responsibilities

• Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
• Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
• Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
• Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
• Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
• Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
• Plan/schedule workloads to make best use of own time and maximise revenue-earning activity.
• Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home-based office, use of BSI equipment and communication both internal and external to the organization
• Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes)
• Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices
• Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements
• Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner.
• Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained
• Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs
• Any other assignments as needed to meet assessment delivery business objectives

Education/Qualifications

• A minimum of 4 years' industry experience gained within a product manufacturing environment and with an emphasis on quality management or product certification
• Qualified to degree level within a manufacturing or construction related subject
• Previous experience in product assessment or auditing, against standards
• Can travel frequently across the UK
• Knowledge of quality management system auditing practices (ISO 9001)

What we offer you

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Company Vehicle, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Life Assurance.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.