Product and Provider Specialist

Protect Line Ltd; Poole; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Product & Provider Specialist to support Sales Executives. This role involves answering internal support queries, providing insurer guidance, and conducting research while managing multiple tasks. Ideal candidates should have strong communication skills and enjoy a busy work environment. Comprehensive benefits including flexible time off and professional development support are offered.

Benefits

Enhanced Family Leave

Flexible Time Off

Professional Benefits Scheme

Temporary Remote Working

Paid Charity Work

Epic Company Events

Sabbatical Opportunities

Refer & Earn

Perks Galore

Secure Your Future

Qualifications

• Strong communication skills, both written and verbal.
• Excellent attention to detail with a methodical approach to tasks.
• Ability to manage sensitive customer and business interactions with discretion.

Responsibilities

• Support Sales Executives by answering the internal support helpline.
• Provide guidance on insurer options and ensure accurate pricing.
• Conduct research and liaise with insurers.

Skills

Strong communication skills

Attention to detail

Ability to manage sensitive interactions

Proficiency in multitasking

Experience in life insurance or financial services

Job description

As a Product & Provider Specialist, you will play a crucial role in supporting our Sales Executives by answering the internal support helpline, providing expert guidance on insurer options for customers with varying medical backgrounds. Your insights will ensure accurate pricing and effective risk assessment, ensuring we provide good customer outcomes. Supporting Sales Executives with product and provider information your role is critical in helping us achieve good customer outcomes. This is a busy role and alongside supporting our sales teams you will be conducting research, liaising with our insurers, reviewing policies and keeping up to date with underwriting knowledge across the team. It is therefore critical you enjoy a challenge, love being busy and can juggle a number of priorities.

Qualifications

• Strong communication skills, both written and verbal.
• Excellent attention to detail with a methodical approach to tasks.
• Ability to manage sensitive customer and business interactions with discretion and care.
• Proficiency in managing multiple tasks simultaneously.
• Previous experience in life insurance, financial services or a regulated industry is desirable but by no means essential!

Benefits

• Enhanced Family Leave: Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes.
• Flexible Time Off: Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life's surprises
• Celebrate Life: Enjoy extra paid days off for birthdays, weddings, new home purchases and your child's first birthday.
• Professional Benefits Scheme: Tailored rewards for technical and professional support staff, including training allowances, desk support packages, wellbeing support and car allowances. It's designed to support your growth, enhance your work environment, and acknowledge your vital contribution to Protect Line's success.
• Temporary Remote Working: Experience exciting opportunities to work from different locations, including abroad.
• Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work.
• Epic Company Events: Our Summer and Christmas parties are legendary-get ready to join the fun!
• Sabbatical Opportunities: After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge.
• Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire!
• Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits.
• Secure Your Future: Benefit from our pension scheme, death in service benefits, and more

So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!

Whilst we would love to be able to respond to every application we receive, it isn't always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.