Product and Marketplace Compliance Specialist

Madfish; Remote; GBP 35,000 - 50,000; Full time

Job summary

A wellness brand in the United Kingdom is seeking a Compliance Specialist to ensure that products meet legal standards and maintain brand integrity. The ideal candidate will have experience with marketplace compliance and strong communication skills to collaborate across teams. Responsibilities include reviewing product labels, monitoring regulatory changes, and organizing compliance documentation. Join us in building a brand rooted in authenticity and safety while enjoying perks such as additional vacation days and career development sessions.

Benefits

Sports reimbursement

Additional vacation days

Coaching & career development

Corporate English lessons

WHOOP membership

Coworking membership

Sabbatical options

Travel and project grants

Qualifications

• Experience with marketplace compliance (Amazon, TikTok).
• Ability to translate guidelines into practical decisions.
• Structured, detail-oriented mindset.

Responsibilities

• Review labels, packaging, and product documentation for compliance.
• Support marketplace teams in decision-making and compliance.
• Monitor FDA and FTC regulations for clarity in guidelines.

Skills

Marketplace compliance

Labeling compliance

Marketing claims compliance

Attention to detail

Strong communication skills

Upper-Intermediate English

Job description

Come build something true with us.

We’re True Sea Moss, a fast-growing wellness brand built on the healing powers of one of nature’s oldest superfoods: sea moss.

No powdered promises. No pretty lies.

Just clean, potent nourishment pulled from the wild and delivered with care to people who need it most.

Learn more: https://trueseamoss.com/

As we grow, we’re building a stronger foundation around how we show up in the world — not just creatively, but responsibly.
We’re looking for a Compliance Specialist who can help us navigate the rules, regulations, and standards that shape our products, our labels, and the marketplaces we live on.

This role protects more than accounts.

It protects trust — the trust people place in what we make, in what we say, and in how we operate.

If you’re someone who finds clarity in guidelines, cares about accuracy, and understands the deeper meaning behind “doing things right,” you’ll feel at home here.

What You’ll Be Doing

• Review labels, packaging, and product documentation to ensure everything we release is compliant, clear, and honest.
• Work closely with R&D, manufacturing, and brand teams to build legally sound labels and claims from the ground up.
• Support our marketplace teams (Amazon, TikTok Shop, Shopify, and others) by reviewing listings, preventing violations, and guiding compliance-safe decisions.
• Monitor FDA, FTC, and marketplace regulations — translating complex rules into simple, actionable steps for the team.
• Maintain and organize product certificates, lab tests, and compliance documents across our catalog.
• Participate in pre-launch reviews to ensure new products and marketing materials meet all regulatory and platform standards.
• Help us build internal processes that keep our growth clean, consistent, and future‑proof.

What You Bring

• Experience working with at least one of the following:
• Marketplace compliance (Amazon, TikTok, eBay, etc.)
• Labeling or product compliance (supplements, beauty, food)
• Marketing/claims compliance (FDA/FTC guidelines)
• Product certificates, COAs, test reports
• A structured, detail-oriented mindset — the kind that notices what others overlook.
• Ability to read rules, guidelines, and documentation and translate them into practical decisions.
• Strong communication skills and comfort collaborating with different teams.
• Upper-Intermediate English or higher.

Above all, you bring a sense of responsibility — the understanding that compliance isn’t about limitations, but about protecting what we’re building.

Nice-to-Haves

• Experience in wellness, supplements, cosmetics, or consumer goods.
• Familiarity with DSHEA, FDA labeling rules, or regulated categories.
• Background working with R&D, production, or manufacturing partners.
• Understanding of how claims impact brand storytelling.

Why Work With Us

We’re building something with depth and direction.
No shortcuts. No empty promises.
You’ll be shaping how our brand grows — ensuring every product, label, and message reflects the same integrity we stand for.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well‑being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long‑term contributions
• Travel and project grants to support personal growth and creativity

If you’re ready to help us protect what we create — and build a brand rooted in authenticity, safety, and trust — we’d love to meet you.