Procurement & Operations Team Lead - Cross-Functional Impact

questW; Manchester; On-site; GBP 70,000 - 100,000; Full time

Job summary

questW, a well-established international organization, is seeking a people-focused Team Lead to oversee Procurement, Facilities, Fleet Management, and Business Support Services in Manchester. The role combines strategic leadership with hands-on delivery and offers exposure across multiple business functions.

Reporting into senior management, you will lead a diverse team, champion continuous improvement, manage stakeholder expectations, and drive efficiency, quality, and service excellence while

Qualifications

• Previous experience leading, coaching, or coordinating teams, projects, or operational activities.
• Strong stakeholder management skills with the ability to build relationships across all levels of an organization.
• A proactive and solution-oriented mindset.

Responsibilities

• Lead, coach, and develop a diverse team across Procurement, Facilities, Fleet, and Operations.
• Create a high-performing and collaborative team culture focused on service excellence.
• Drive continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
• Manage competing priorities and ensure effective resource planning across multiple workstreams.
• Partner closely with internal stakeholders to identify needs and implement practical solutions.
• Monitor operational performance through KPIs and implement actions to improve outcomes.
• Support digitalization and process optimization initiatives across the function.
• Ensure compliance with internal policies, governance standards, and operational controls.
• Contribute to workplace experience and facilities-related initiatives that support employee engagement and productivity.

Job description

questW, a well-established international organization, is seeking a people-focused Team Lead to oversee Procurement, Facilities, Fleet Management, and Business Support Services in Manchester. The role combines strategic leadership with hands-on delivery and offers exposure across multiple business functions.

Reporting into senior management, you will lead a diverse team, champion continuous improvement, manage stakeholder expectations, and drive efficiency, quality, and service excellence while