Procurement Manager - BPO & Indirect Services | £70k | London

Chartered Institute of Procurement and Supply (CIPS); England; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A leading procurement organization is seeking an Indirect Procurement Manager to manage multi-million-pound spend across outsourced services. You will be responsible for leading supplier negotiations and managing risks while partnering with senior stakeholders. The ideal candidate has 3+ years of procurement experience and strong commercial awareness. This role offers a hybrid work model with competitive compensation including a bonus.

Qualifications

• 3+ years of strong procurement experience across broad indirects.
• Strong commercial awareness and proven contract negotiation skills.
• Ability to manage senior stakeholders with confidence and integrity.

Responsibilities

• Manage the full end-to-end sourcing process for outsourced contracts.
• Develop and implement supplier relationship management strategies.
• Lead negotiations and manage supplier risks.

Skills

Procurement experience

Contract negotiation

Stakeholder management

Supplier performance management

Commercial awareness

Tools

Ariba

Job description

Indirect Procurement Manager - BPO / Outsourcing / Offshoring | Global Blue Chip Household Name | £60,000 - £70,000 + Bonus | London / Surrey / Berkshire (Hybrid)

To apply & learn more please contact [e-mail] with your CV.

Are you an ambitious procurement professional with experience across either Indirects, BPO, Outsourcing or Managed Services type categories looking to take the next step in your career?

This is an outstanding opportunity to join a globally renowned, blue-chip household-name brand that leads the market across multiple sectors. Due to continued growth and expansion, they're looking for a Strategic Procurement Manager to manage multi-million-pound spend across outsourced and offshore managed services (indirect procurement). These services support multi-channel customer interactions including technology, professional services, phone, chat, ai, social media and email communications - giving you the chance to directly impact the way customers experience one of the most immersive and digitally innovative brands on the planet.

You'll play a key role in shaping the future of managed services delivery and broader outsourced service models to ensure smooth business operations and customer satisfaction. You'll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational and customer outcomes within a fast-paced and highly collaborative environment.

This is a fantastic opportunity to grow your career, gain exposure to high-value contracts, and partner with senior leadership across the business as you help transform a core area of the company's global strategy.

Key Responsibilities:

• Manage the full end-to-end sourcing process for outsourced / third party managed services contracts, including RFPs, commercial negotiations, KPIs, and SLAs acting as a focal point for vendor selection.
• Develop and implement supplier relationship and performance management (SRM) strategies to maximise value.
• Partner with senior stakeholders across the UK and overseas to align procurement with the business' strategic goals.
• Lead negotiations and commercial terms, as well as proactively managing supplier risks.
• Support the business' move to a leaner, more agile vendor base across onshore and offshore locations for communications and overseas contact centres.
• Drive long-term savings and service improvements in collaboration with global procurement

What You'll Bring:

• 3+ years of strong procurement experience across broad indirects.
• Having worked across managed services, communications, outsourcing, technology, contact centres or similar would be beneficial but is not a prerequisite for the role and upskilling can be provided.
• Strong commercial awareness and proven contract negotiation skills.
• Interest in, or familiarity with how outsourced or offshore delivery models operate effectively.
• Ability to manage senior stakeholders with confidence and integrity.
• Experience in SRM and tracking supplier performance and governance.
• Willingness and enthusiasm to learn more about the business unit and this global giants operations.
• Confident working with data & systems like Ariba to manage supplier information and performance

This is a genuine career building role where you'll work alongside talented professionals in a fast-paced, high-profile team. You'll have exposure to high value procurement and supplier challenges, benefit from close mentoring, and grow your expertise in a strategic global environment.

If you're ready to take the next step in your procurement career, contact Oskar at [e-mail] for a confidential discussion.

Key Words:

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