SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.
SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.
HOW WILL YOU MAKE A DIFFERENCE?
In this role you will own key supplier and procurement activity across sourcing, onboarding, performance, renewal and offboarding, ensuring value, service and risk control.
We are open to this role being part time or full time.
Varied Day To Day Responsibilities
Supplier operations and relationship management
- Own key supplier relationships and a proportionate framework for governance, performance, risk, records and escalation.
- Lead supplier reviews, monitor service levels and KPIs, and resolve performance issues and incidents through clear remediation.
- Coordinate supplier review meetings, including scheduling, preparing materials, recording decisions and actions, and following through to completion.
- Coordinate with Product and Technology on supplier roadmaps, upgrades, demand and cost impacts.
Procurement and commercial management
- Lead proportionate sourcing and tenders, defining requirements, evaluation criteria and recommendations with stakeholders.
- Use market and spend analysis to identify savings, consolidation and service improvements, and lead commercial negotiations with Legal and business owners.
- Manage contract milestones, renewals, due diligence, onboarding, monitoring and offboarding across financial, operational, privacy, security and continuity risks.
- Provide concise business cases, sourcing recommendations and management information, promoting pragmatic compliance with procurement processes.
Governance, reporting and continuous improvement
- Report clearly on supplier performance, value, contracts, activity, incidents and risks, escalating material issues with practical recommendations.
- Analyse supplier usage, invoices and cost information accurately to identify trends, anomalies, savings opportunities and required actions.
- Maintain auditable templates and trackers, support Finance with budgets and charges, and improve processes using data and feedback.
WHAT ARE WE LOOKING FOR IN A CANDIDATE?
- Procurement and supplier management experience in technology, SaaS, financial or professional services, or another regulated environment.
- Proven delivery of sourcing, tenders, evaluations, negotiations, contract renewals, performance reviews and remediation.
- Sound commercial judgement across contractual, financial and operational risk, with experience improving procurement governance and reporting.
- Confident working with senior stakeholders across Legal, Finance, Technology, Product and Operations.
- Excellent written and verbal communication skills, with the ability to produce clear, concise summaries and recommendations for different audiences.
- Highly organised and self-sufficient, with strong attention to detail and competence in data, spreadsheets and reporting systems.
- Strong Microsoft Excel and reporting skills, with the ability to maintain accurate trackers, governance records and documentation and analyse usage, invoice and cost data.
Desirable
- Experience of business-critical technology suppliers, supplier assurance, audits or comparable governance frameworks.
- CIPS or equivalent experience; Experience of ISO9001 accreditation in the context of supplier onboarding and management useful but not essential.
WHAT IS LIFE LIKE AT SMARTSEARCH?
- We are a multi-award winning Tech company with an aspirational mentality
- Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
- Great Place To Work Certified 2022
- There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
- We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community
Company Benefits
Our comprehensive benefit package includes:
- 25 days holiday rising to 30 with each year of service
- Private Medical Insurance covering dental and optical
- Company pension scheme
- Life Assurance – 4x your annual salary
- 1 day paid volunteering per year
- Enhanced maternity / paternity offerings
- Employee Assistance Programme
- Cycle to work scheme
- On site gym