Process Technician (Pumping)

Thames Water Utilities Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading utility service provider is seeking a Process Technician to join their team in Greater London. This role involves maintaining strategic pumping stations, conducting routine checks and health and safety assessments, and providing technical guidance to colleagues. Candidates from diverse backgrounds are encouraged to apply. A competitive salary starting at £28,335, plus various employee benefits, is offered. Applicants must hold a full UK driver’s license and be proactive team players.

Benefits

24 days holiday plus bank holidays

Performance-related pay plan

Generous Pension Scheme

Enhanced Maternity Leave

Access to health and wellbeing benefits

Qualifications

• Hold a full UK driver's license.
• Ability to respond quickly to faults.
• Maintain discipline and a desire to learn.

Responsibilities

• Complete routine checks and preventative maintenance.
• Monitor pump efficiency and identify trends.
• Operate large storm pumping stations safely.

Skills

Self-motivated

Excellent communication skills

Teamwork

Proactive

Knowledge of health and safety standards

Job description

Job title Process Technician (Pumping) Ref 43681 Division Asset Operations & Capital Delivery Location Abbey Mills - Stratford - E15 2RN Contract type Permanent Full/Part-time Full-time Hours Working Pattern 38 Hours Monday- Friday 7:30 am – 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training. Salary Competitive salary starting from £28,335 depending on skills and experience. Job grade A Closing date 20/01/2026

We have a great opportunity for a Process Technician to work as part of a close and supportive Operations team within Strategic Pumping and Trunk Sewers. You will focus on maintaining and improving our strategic pumping stations across North-East London and supporting the team on larger-scale projects.

You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role is an essential front-line role, to perform a range of activities to ensure that all the plant and equipment associated with strategic pumping stations and trunk sewers in London are kept serviceable and ready to be operated safely and efficiently.

What you’ll be doing as the Process Technician

• Completing routine checks, basic planned preventative maintenance, and problem-solving to ensure the smooth running of the pumping station.
• Completing monitoring checks to ensure the plant is running efficiently and identifying trends.
• Undertaking health and safety, and security checks.Highlighting and reporting hazards, near misses and incidents including statutory testing for legionella, fire and housekeeping.; making the area safe, escalating any issues to your line manager as soon as possible.
• Operation of large storm pumping stations to manage our customers’ network.
• Operation of large mechanical equipment to provide safe plant and hydraulic flow isolations.
• Completion of confined space entries to complete inspections, maintenance and fault finding.
• Providing technical assistance and guidance to new starters as well as existing colleagues.
• Attending all team meetings, engaging with safety briefings and company communications and raising constructive feedback with the management team, with suggestions for improvements.

Base Location: Abbey Mills - Stratford - E15 2RN

Working Pattern: 38 Hours Monday- Friday 7:30 am – 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training.

Due to the nature of this role you must hold a full UK drivers Licence

To thrive in this role, the essential criteria you’ll need is:

• Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills, to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in safety procedures.
• Knowledge and awareness of health and safety standards.
• Full UK drivers Licence.

What’s in it for you?

• Competitive salary starting from £28,335 per annum, depending on skills and experience.
• 24 days holiday per year increasing to 28 days with the length of service (Plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.