Process Technician

idibu; Staines-upon-Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water management company is seeking a Process Technician in Staines-upon-Thames. The role involves operating water treatment equipment, performing routine maintenance, and ensuring safety compliance. Candidates should have a full UK driver's licence and be proactive team players. The position offers a competitive salary starting from £28,335, 24 days of holiday, and a generous benefits scheme.

Benefits

24 days holiday increasing with service

Contributory pension

Personal medical assessments

Performance-related pay

Generous paternity and maternity leave

Wider benefits scheme

Qualifications

• Ability to work in all weather conditions and carry out a range of tasks.
• Ability to respond quickly to faults and identify solutions effectively.
• Willingness to be trained in safety procedures.

Responsibilities

• Operate plant and equipment to ensure water meets drinking standards.
• Monitor and report data for regulatory compliance.
• Conduct health and safety checks and report hazards.

Skills

Self-motivated

Excellent communication skills

Teamwork

Proactive

Knowledge of health and safety standards

Education

Full UK driver’s licence

Job description

About the Role

We have a great opportunity for a Process Technician to join our team at Staines Raw Water PS. You do not need a background in the Water industry – we welcome applications from candidates outside the sector to bring fresh perspectives and ideas.

This role is an essential front‑line position that the business cannot operate without. You will work in all weather conditions, carrying out a range of tasks to ensure the essential functions of our water treatment works operate to maintain the supply to customers and protect the environment. You will perform routine maintenance of plant and equipment, support the operation of the plant, collate and report data, undertake health and safety checks, and use a field laptop to record faults and improve performance.

What you’ll be doing as the Process Technician

• Operate plant and equipment used in the treatment of groundwater to ensure it meets strict drinking water standards, including cleaning, basic maintenance, routine checks and fault‑finding.
• Monitor, collate and report data to ensure statutory and regulatory compliance is met.
• Undertake health and safety and security checks, highlight and report hazards, near misses and incidents, and make the area safe.
• Accurately report faults and record work and asset information to improve business performance using a field laptop.
• Receive chemical deliveries, ensuring the correct checks and paperwork are completed.
• Provide technical assistance and guidance to new and existing colleagues.
• Attend all team meetings, engage with safety briefings and company communications, and raise constructive feedback with the management team.

Base Location

Staines (PS) – TW18 4HA

Working Pattern

38 Hours Monday‑Friday, 7:30 am – 3:36 pm plus standby rota payments and overtime opportunities can increase your earning potential after completion of essential company training.

Driver’s Licence

Due to the nature of this role you must hold a full UK driver’s licence.

What you should bring to the role

• Be a self‑motivated individual who can immerse themselves into the team, disciplined, eager to learn, and have a can‑do attitude.
• Take ownership of responding quickly to faults, fully understanding the problem and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Value teamwork – we are one team with shared goals.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Be prepared to be trained in safety procedures.
• Have knowledge and awareness of health and safety standards.
• Full UK driver’s licence.

What’s in it for you?

• Competitive salary starting from £28,335 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with length of service (plus bank holidays).
• Contributory pension – defined contribution, maximum of 12% (employee contribution).
• Personal medical assessments – open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous pension scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave – 26 weeks full pay and 13 weeks half pay.
• A wider benefits scheme, including a benefits hub packed full of offers and information to save you money and support your wellbeing.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet thrive.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work. Every day you can make a difference with meaningful career opportunities, flexible working arrangements and excellent benefits.

Inclusion & Diversity

We welcome applications from everyone and ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else, we’re here to help and support.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.