Process Mining Senior Manager

Capgemini; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager in Process Mining to design solutions that drive transformation. Responsibilities include managing client relationships, leading programs for process improvements, and translating data-driven insights into strategic recommendations. The ideal candidate will have proven experience in client account growth and possess strong analytical skills. Join to work on innovative projects in a dynamic environment focused on personal and professional growth.

Benefits

Flexible working arrangements

Mental health support

Employee wellbeing initiatives

Qualifications

• Proven ability to open and grow client accounts.
• Strong analytical and logical thinking skills.
• Track record of contributing to commercial success.
• Experience leading end-to-end process mining programmes.
• Confident leadership skills with cross-functional teams.

Responsibilities

• Design process intelligence solutions for clients.
• Lead complex process mining workstreams.
• Translate technical findings into strategic recommendations.
• Build business cases and oversee ROI measurement.

Skills

Problem-solving

Analytical thinking

Stakeholder management

Leadership

Client relationship building

Tools

Process mining tools

Job description

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As a Senior Manager in Process Mining, you will quickly develop strong client relationships as you design cutting edge Process Intelligence solutions. You will lead complex programmes that uncover inefficiencies and deliver measurable business improvements. You will shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations.

In this role you will play a key role in:

• Working with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these
• Leading end-to-end process mining workstreams, ensuring actionable insights and tangible outcomes
• Defining and prioritising initiatives that align with client objectives and organisational strategy
• Managing cross functional teams and guiding delivery across all project phases
• Translating technical findings into strategic recommendations for executive stakeholders
• Building business cases and overseeing ROI measurement for process transformation projects

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events
• Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development
• Learning & Development - Training to support your career development and the skills demand within the company, certifications etc

Your Profile

We're looking for someone who thrives on solving complex problems, building strong client relationships and leading high‑impact process mining programmes. You'll enjoy shaping transformation with senior stakeholders and turning data‑driven insights into real business outcomes.

What you'll bring as a Senior Manager

• Proven ability to open and grow client accounts, building long‑term, trusted partnerships
• A natural problem‑solver with strong analytical and logical thinking skills
• A track record of contributing to commercial success through personal sales and influencing P&L growth
• Experience leading end‑to‑end process mining programmes that deliver measurable business impact
• Confident leadership skills, able to guide cross‑functional teams and mentor junior consultants
• Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery
• The ability to translate technical insights into strategic recommendations for executive‑level audiences
• Experience developing business cases and creating ROI frameworks for transformation initiatives
• Capability to assess and advise on the selection of process mining tools to suit different client environments

Even better if you have

• Experience shaping process mining value propositions in presales or business development settings
• Knowledge of how to embed process mining into operating models, including governance and scaling approaches
• Recognised certifications in process mining, BPM or project delivery (e.g., Celonis, ARIS, Signavio, CBPP, Lean Six Sigma Black Belt)
• Familiarity with advanced analytics or automation technologies and experience overseeing teams using these methods
• Contributions to thought leadership - such as case studies, articles or conference presentations

Security Check (SC) Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (https://www.gov.uk/guidance/united-kingdom-security-vetting-applicant#levels-of-national-security-clearance)

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.

What You'll Love About Working Here

Within II and specifically IPP, you will be part of a dynamic, startup-style environment within Capgemini that encourages innovation, curiosity, and co-creation. You will work on cutting-edge digital transformation projects, using the latest in automation, AI, and process intelligence to solve complex challenges and deliver real impact. You will build strong relationships across Capgemini and with external clients and technology partners to create high-value solutions. With opportunities to work across industries and capabilities, every project brings something new, giving continuous opportunities to grow both professionally and personally. Whilst you will be part of a global network, you will equally enjoy the close-knit, supportive culture of a local team that is committed to your development and success.

Need To Know

At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.

Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.