Process Lead

Intersnack; Billingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading snacks company is seeking a Process Lead to manage Daily Management System processes and enhance operational efficiency. The candidate should have strong process control knowledge, problem-solving skills, and experience in training and collaboration. This role involves driving performance improvements and fostering a culture of continuous learning among team members. The position is based in Billingham with a strong commitment to colleague support and growth.

Benefits

Comprehensive healthcare support

KP Pension Plan

25 days holiday plus options to buy more

Online benefits platform

Qualifications

• Strong knowledge of process control and problem-solving.
• Effective communication and interpersonal collaboration skills.
• Experience training others and using Microsoft tools.

Responsibilities

• Own and develop the Centre Line Management System.
• Identify equipment/process gaps through data analysis.
• Collaborate with Equipment Owners and Line Leads.

Skills

Process control knowledge

Problem-solving skills

Effective communication

Interpersonal collaboration

Coaching skills

Hands-on training experience

Tools

Microsoft Excel

Microsoft 365 tools

Job description

Process Lead

Billingham (Home of McCoy’s, Wheat Crunchies, pombear and more…)

On-site

Join our snack-loving team

We’re looking for a Process Lead to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

About the role

The Process Lead is responsible for the Daily Management System (DMS) processes and utilising structured problem‑solving techniques, which supports and helps build employee skills and capability. The Process Lead will forward options and recommend actions to prevent or reduce losses. Your decision making will be made in close collaboration with the Line Lead and Maintenance Lead.

What’s in it for you?

We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer :

Comprehensive healthcare support – including Medicash Health Cash Plan, Digital GP, Best Doctors second opinion service and specialist cancer care

KP Pension Plan – contribution matching up to 7% of your salary

25 days holiday, plus the option to buy more

KP4ME – our online platform for benefits, discounts, wellbeing tools and more

What will you be doing?

Own and develop the Centre Line Management System and Changeover DMS for production lines, driving performance and efficiency.

Lead the exciting challenge of identifying equipment and process gaps through health checks, data analysis, and continuous improvement activities.

Collaborate closely with Equipment Owners, Line Leads, and wider site teams to share knowledge, coach best practices, and build operational capability.

Drive significant impact by eliminating machine losses, optimising changeover procedures, and enhancing daily line performance.

Embrace a learning opportunity by analysing machine data, implementing countermeasures, and continually evolving data capture and reporting systems.

Who are we?

We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close‑knit culture, where we speak up, celebrate differences and push boundaries together.

We’re committed to inclusion

We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

We’d love to hear from you if you can bring :

Strong knowledge of process control and a naturally inquisitive approach to problem‑solving.

Effective communication, interpersonal collaboration, and coaching skills that positively influence new ways of working and strengthen team performance.

Hands‑on experience with training others, utilising Microsoft Excel and Microsoft 365 tools, and driving change through personal initiative and teamwork.

Experience as an Advanced Team Member or Equipment Owner would be beneficial, but we welcome applications from those who are keen to learn and develop.

A passion for continuous learning, personal growth, and role‑modelling KP’s values of ownership, collaboration, and a positive approach to change.