Process Intelligence Consultant -Process Mining

Capgemini; Newcastle upon Tyne; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm is seeking an experienced Process Intelligence Consultant to deliver end-to-end solutions in process mining. The role involves developing insightful dashboards, collaborating with diverse teams to find inefficiencies, and enhancing operational excellence. The ideal candidate will have expertise in process mining tools and methodologies, with excellent communication skills to present findings effectively. You will also contribute to business development and learning initiatives within the organization, creating significant value through your work.

Qualifications

• Previous experience in process intelligence and improvement roles.
• Ability to manage project phases independently and communicate with clients.
• Proficient in data-driven insights for business challenges.

Responsibilities

• Deliver end-to-end process mining solutions.
• Develop dashboards and analyses using relevant tools.
• Collaborate with stakeholders to identify and recommend solutions.

Skills

Process intelligence

Data extraction

Process mining tools (Celonis, ARIS, Signavio)

Business process improvement (Lean Six Sigma)

Excellent presentation skills

Tools

Celonis

ARIS

Signavio

Job description

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, Newcastle, Manchester, London# Process Intelligence Consultant -Process Mining## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## **Your Role**As a Process Mining Consultant, you will deliver end-to-end solutions that uncover inefficiencies and drive impactful business improvements. Working closely with diverse teams, you will turn complex data into actionable insights and help clients achieve operational excellence.In this role, you will:* Work on process mining projects from data extraction to insight delivery.* Develop dashboards and analyses using tools like Celonis, ARIS, or Signavio.* Collaborate with stakeholders to identify inefficiencies and recommend solutions.* Facilitate workshops and clearly communicate findings.* Integrate insights with enterprise systems to drive sustainable improvements.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:* **Business Development** – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.* **Internal Contribution** – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.* **Learning & Development** – Training to support your career development and the skills demand within the company, certifications etc.## **Your Profile**Our applicants will have some of the following skills and attributes:* Previous experience in process intelligence and/or improvement roles* Demonstrated ability to deliver end-to-end process mining projects, encompassing data extraction, transformation, analysis, and actionable insights.* Expertise in process mining tools such as Celonis, ARIS, or Signavio, including developing dashboards and configuring advanced analyses.* Experienced on running project phases independently, managing client communications, and ensuring alignment with client expectations.* Proficient in addressing business challenges using data-driven insights and recommending targeted process improvements.* Knowledge of business process improvement methodologies such as Lean Six Sigma, with practical application experience.* Excellent presentation skills to effectively communicate findings and recommendations to technical and non-technical stakeholders.* Skilled in conducting workshops to gather client requirements and explain complex analytical findings in accessible terms.* Familiarity with integration points between process mining platforms and enterprise systems (e.g., SAP, Oracle) for comprehensive process analysis.* Proven ability to manage challenges during project delivery while maintaining client confidence and trust.Even Better If* Experience training clients in process mining tools and methodologies.* Understanding of enterprise systems (e.g., SAP, Oracle) and their data models to effectively map process landscapes.* Competence in conducting root cause analysis and proposing specific interventions for operational inefficiencies.* Familiarity with advanced analytics techniques (e.g., predictive modelling, machine learning) to drive innovative process improvements.* Proven ability to work on multi-disciplinary projects, collaborating with IT, operations, and business leaders.* A track record of delivering measurable process optimisations that yield significant business value.* Experience with automation technologies, such as Robotic Process Automation (RPA) or workflow management platforms.* Contributions to thought leadership, such as showcasing project outcomes in internal or external presentations.* Proficiency in developing tailored KPIs to measure process performance and improvement outcomes.Experience levelExperienced ProfessionalsLocationGlasgow, Newcastle, Manchester, London