Process Improvement Specialist

JD.com; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading e-commerce firm in the UK seeks a professional to drive cost optimization and improve logistics processes through data analysis. Candidates should have at least 5 years in the logistics and distribution industry, ideally with e-commerce experience, along with strong problem-solving and analytical skills. This role focuses on creating SOPs, optimizing processes, and collaborating with tech teams to enhance system functionalities and design.

Qualifications

• 5+ years of experience in the logistics and delivery industry, preferably in e-commerce.
• Experience in optimization and standardization of processes.
• Strong problem-solving and analytical skills are essential.

Responsibilities

• Drive cost optimization and efficiency improvements.
• Create reports measuring performance and quality.
• Define system requirements and work with tech teams.

Skills

Process optimization

Analytical skills

Communication skills

Coordination skills

Problem-solving skills

Education

Bachelor's degree or higher

Tools

Six Sigma

Job description

Job Description

• Driving cost optimization, efficiency improvements, and process streamlining through data analysis
• Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
• Creation of SOPs and work instructions
• Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
• Creation of reports measuring performance and quality
• Creation of training material and train the trainer sessions

Job Requirement

• Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry;
• Preferably retail; e-commerce background
• Experience in process optimization, creation of SOPs
• Six Sigma experience is a plus
• Excellent communication and coordination skills, as well as the ability to implement systems;
• Strong problem-solving skills, strong analytical skills