Process Improvement & Quality Engineer

SONOCO CANADA; Chesterfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

SONOCO CANADA is seeking a Process Improvement & Quality Engineer in Chesterfield, UK. This role focuses on enhancing manufacturing efficiency through lean principles, addressing production losses, and managing customer complaints. The ideal candidate will possess a degree in a technical field and strong problem-solving abilities, ideally with experience in fast-moving manufacturing. Opportunities for continuous improvement projects and stakeholder interactions are included, along with responsibilities for staff training and operational support.

Qualifications

• Graduate with a degree in a relevant technical field.
• Proven capability in problem solving in manufacturing.
• Experience in a fast-paced environment is preferred.

Responsibilities

• Improve efficiency of manufacturing processes using lean principles.
• Manage customer complaints and lead root cause analysis.
• Train staff to develop expertise in equipment and processes.

Skills

Problem Solving

Data Analysis

Communication

Training Skills

Education

Graduate Masters / Bachelor in a Technical / Manufacturing / Sciences subject

Tools

Microsoft Excel

PowerPoint

Job description

## Process Improvement & Quality EngineerApplyremote type: Onsitelocations: GBR - Chesterfield - G031time type: Full timeposted on: Posted 16 Days Agojob requisition id: JR-156955**What we do :**At Sonoco Chesterfield we manufacture composite cans used as packaging mainly for food and powdered beverages.You have probably seen some of our products on the shelves in the supermarket: Pringles, the nation’s favourite Bisto, Nestlé Coffee Mate, SlimFast powdered beverages, Heinz Baby Food, etc...**Purpose of Job:**Within the operations department and reporting directly to the Continuous Improvement Lead, your role is to improve the efficiency of our plant manufacturing processes by application of the lean manufacturing principles and**Your day to day job will consist of:**Ensuring an optimal production efficiency by problem solving top production losses, finding the root cause, and designing the issue out in the shortest period possible, leading to no repeated problems occurring. The same skill sets will be used to investigate the root causes of complaints – both from the customer and those found during production – and then to identify and implement effective preventative actions.You’ll be supported by another process engineer, the quality team and the engineering team as well as our operators.Once a problem solved, the knowledge will be documented in a production standard and trained to the operators, so they can develop team self-sufficiency.**You will also be assigned some projects to manage such as:**Continuous improvement projects: 5S, SMED, Autonomous Maintenance, Centre-lining, Process Control AutomationMachines installation & qualifications on site: Factory Acceptance Test, Commissioning, Team Training.New products introduction: trials of new materials and new products launch support at manufacturing level.You will challenge our operations staff to deliver safely some quality products on time every time.**Role within the company and stakeholder interactions:**The candidate will report to the site Continuous Improvement Lead with a dotted line report to the Quality Manager .The candidate will have to interact with multiple stakeholders on a day to day basis: Manufacturing, Engineering, Quality, Warehouse, Supply Chain..., sister plants (based in Europe), SuppliersThe ideal candidate should have the capability to grow into a larger role within the UK to support Sonoco’s commitment to succession development and succession planning**Key Activities*** Develop and drive a culture of continuous improvement within site, ensuring the engagement and involvement of the entire Plant support and operations department.* Lead improvement activities across all plant and equipment areas of site, through Define, Measurement, Analysis, Improvement and Control methods.* Manage customer complaints and internal complaints for the site. This includes recording the complaints in Agile/Excel, leading the investigation into the root causes, agreeing and implementing the preventative actions, and reporting on the complaints to the internal and external stakeholders.* Assist in the training of staff ensuring that they develop the skills to become subject/equipment experts in the various systems and processes on site. Thus enabling them to implement and sustain the improvements.* Lead and support root cause analysis when plant and equipment issues arise. Suggest corrective and preventative actions and ensure that these are appropriately documented and approved in accordance with local procedures.* Provide engineering support to include design reviews, commissioning and validation support of plant and equipment including factory acceptance testing, commissioning and improvement.* Support the introduction of new plant and equipment defining user requirements specifications through to involvement in commissioning, validation and ongoing operation & maintenance.* Develop, maintain and improve plant and equipment procedures to execute all activities in a safe and compliant way.* Conduct optimisation studies and perform detailed engineering analysis of existing facilities, systems & process equipment.* Support the management of the site maintenance programme to ensure that plant, facilities, and process equipment are kept safe and compliant with statutory regulation and company procedures.* Work together with the Site and Operations managers to cover periods of holiday and absence; undertake other duties in relation to the position as the Company requires, including working additional hours as requested by the Site and Operations Manager.* Take ownership of all equipment within your designated focus area, ensure that they are ran to pre-set speeds and conditions. All maintenance is completed to schedule with successful outputs. Where gaps are found, implement controls, and roll out to other similar equipment.* KPI’s/API’s: Ensure that your area has adequate Activity performance indicators that improve KPI’s, and these KPI’s are measured at line level and acted upon when not achieved* Track and trend performance issues to ensure that repeat problems are picked up, discussed and activities to resolve organised and followed through.**Key Measurables:*** % Unplanned Downtime on focus machinery* % Implementation of line process control* Time taken by the team to change over machinery* # Standards created on time on focus equipment* % People trained to correct operating level on focus machinery* % People trained on problem solving* $ saved by continuous improvement projects implementedCANDIDATE’S EXPERIENCE**Qualifications and Experience****Required:**Graduate Masters / Bachelor in a Technical / Manufacturing / Sciences subjectProven capability in Problem Solving (8D,DMAIC, Green Belt Lean 6 Sigma, UPS, A3, ...)**Desirable:*** 1 year or more of experience in a process control / engineering role* MEng in Industrial / Mechanical Engineering* Lean Six Sigma Green Belt qualified or equivalent* Experience in a fast-moving manufacturing environment* Experience in the food packaging, automotive or FMCG industry**Skills and Knowledges*** Ability to analyse complex sets of data quickly* Ability to train people* Excellent communication: written, spoken, visual* Excellent computer skills: mainly Microsoft Excel, PowerPoint and email**Personal Attributes*** Must be curious* Must be willing to learn and develop personal knowledge* Bias for action / Enthusiastic with drive for continuous improvement* Must be an excellent team player with good interpersonal skills able to communicate at all levels* Logical with a key eye for details* Excellent customer focus required**Working Environment**The position is based in Chesterfield plant but can require visits to our manufacturing plants in UK & Europe as well as visits to our Suppliers or Customers in the UK