Process Excellence Lead P2P

Sky; Hounslow; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Free Sky TV or NOW package

Pension package with up to 9% employer

Private healthcare with mental health

Aviva Digital GP and dental

Sharesave and Tech schemes

Sky VIP rewards

Job summary

Sky is seeking a Process Excellence Lead for Procure to Pay within Finance Delivery. You will design and deploy end-to-end P2P transformations to improve efficiency, user experience and process outcomes.

You will drive business cases, governance, KPIs and change management, working with Procurement, Finance Ops and Technology to realise benefits and support the S4HANA transformation. Hybrid working with office days in Osterley enables collaboration and continuous improvement.

Qualifications

• Qualified Finance & Lean Six Sigma Professional with deep experience in Finance Delivery and Systems.
• PTP Transformation Lead with a track record of measurable operational and financial impact.
• SAP Ariba & ERP Specialist experienced in complex financial system environments.
• Continuous Improvement & Project Manager skilled at process mapping, requirements analysis, and execution.
• Strong Commercial Communicator adept at managing external networks, industry best practices.

Responsibilities

• Review end-to-end P2P performance, analyse deviations, pain points and root causes to improve efficiency, effectiveness and user experience.
• Develop detailed P2P business cases, agree value drivers and lead process improvements through implementation, ensuring benefits are measured and realised.
• Maintain accurate end-to-end P2P maps, procedures and documentation for end users and Finance Operations; drive standardisation and automation.
• Lead the P2P Process Operating Committees, prioritise improvements, secure buy-in and support end-to-end transformation.
• Support the GPO in governance, compliance with P2P policies and risk management; elevate material issues and exceptions.
• Develop meaningful KPIs and improve data quality; use analytics to drive continuous improvement and bottleneck resolution.
• Support S4Sky transformation through Fit-Gap assessments, requirements and key design decisions; assist testing and deployment.
• Build strong relationships across Procurement, Finance Ops, Technology and the wider business to align priorities and delivery.
• Collaborate with Change teams to train and embed new processes; ensure sustained adoption.

Skills

Finance & Lean Six Sigma

PTP Transformation

Process Mapping

Change Management

Stakeholder Management

Education

Bachelor's degree

Tools

SAP Ariba

ERP Systems

Job description

Role overview

As the Process Excellence Lead of Procure to Pay (P2P) within Finance Delivery, you'll be accountable for a consistent design and deployment of P2P end-to-end process transformation initiatives to deliver an efficient, effective process with a great user experience.

What you'll do

• Process Performance & Continuous Improvement: Review end-to-end P2P performance, analyse deviations, pain points and root causes, and identify opportunities to improve efficiency, effectiveness and user experience.
• Business Cases & Benefits Realisation: Develop detailed P2P business cases, agree value drivers and lead process improvements through implementation, ensuring benefits are measured and realised.
• Process Documentation & Standardisation: Maintain accurate, accessible end-to-end P2P process maps, procedures and documentation for end users and Finance Operations. Drive standardisation, simplification and automation across the process.
• Process Operating Committees: Lead the P2P Process Operating Committees, bringing together key stakeholders to share best practice, prioritise improvements, secure buy-in and support delivery of end-to-end transformation.
• Process Governance, Risk & Compliance: Support the GPO in maintaining effective process governance, ensuring compliance with P2P policies, controls and design principles. Monitor process risks, assess control effectiveness and elevate material issues and exceptions.
• Data, Reporting & KPIs: Work with Finance Operations and Technology to develop meaningful KPIs, improve data quality and reporting, and leverage process analytics and automation to identify bottlenecks, measure performance and drive continuous improvement.
• S4Sky Transformation Support: Support the P2P GPO throughout the S4Sky transformation, contributing to end-to-end process design, Fit-Gap assessments, business requirements and Key Design Decisions (KDDs). Support Design Authority Group (DAG) governance, including assessment of design options, impacts and dependencies. Contribute to business testing, UAT, defect resolution, deployment and successful transition into BAU.
• Stakeholder & Relationship Management: Build and maintain strong relationships across Procurement, Finance Operations, Technology and the wider business, ensuring alignment on priorities, effective collaboration, issue resolution and successful delivery of P2P improvements.
• Change Management & Adoption: Work with Operations, Procurement and Change teams to support effective communication, training and adoption of new processes and systems, ensuring improvements are embedded and sustained.

What you'll bring

Essential Criteria

• Qualified Finance & Lean Six Sigma Professional with deep experience in Finance Delivery and Systems.
• PTP Transformation Lead with a track record of measurable operational and financial impact.
• SAP Ariba & ERP Specialist experienced in complex financial system environments.
• Continuous Improvement & Project Manager skilled at process mapping, requirements analysis, and execution.
• Strong Commercial Communicator adept at managing external networks, industry best practices

Desirable Criteria

• Bachelor's degree
• Operational experience in managing teams delivering PTP services
• Experience of SAP S/4 HANA implementation
• Experience within OTC or A2R end-to-end processes
• Demonstrate understanding of Sky operations

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you'll work

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

The hybrid working expectations for this role are 3 days in the Osterley office per week.

Your office base

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles.cles.

Who we are

We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search on social media.