Process Business Analyst (Utilities)

North Highland; Worthing; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading consultancy firm is seeking a Process Business Analyst to support project delivery for UK Utilities clients. The role involves capturing business requirements, facilitating stakeholder engagement, and driving process improvements within an impactful project. Ideal candidates will have strong business analysis experience and excellent communication skills. This is a temporary PAYE contract with onsite work in Worthing as needed.

Qualifications

• Proven experience as a Business Analyst with strong delivery methodologies.
• Excellent communication and stakeholder engagement skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Capture and document comprehensive business requirements.
• Conduct gap analyses and impact assessments.
• Facilitate stakeholder engagement to validate requirements.

Skills

Business analysis

Stakeholder engagement

Process mapping

Critical thinking

Problem-solving

Job description

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a Process Business Analyst to help us take vision to value and create lasting impact for one of our UK Utilities clients.

*Please note, this is a 3-6 month Inside IR35 Umbrella PAYE contract that will require occasional working onsite in Worthing (all travel expenses paid).

SUMMARY

As a Process Business Analyst, you will play a crucial role in supporting the delivery of one of 16 projects. Your expertise in business analysis, coupled with your understanding of the water/wastewater industry (highly desirable but not essential) and operational technology, will be instrumental in driving process improvements, requirements documentation, and stakeholder engagement. Your contributions will directly impact the success of this transformative initiative.

YOU WILL

• Capture and document comprehensive business requirements, including functional, non-functional, and process-related needs
• Conduct gap analyses and impact assessments based on site surveys to inform design decisions and architectural solutions
• Facilitate stakeholder engagement to validate and refine requirements, ensuring alignment with the organization's goals and governance procedures
• Design and map AS-IS and TO-BE processes, particularly for the JML (Joiners, Movers, Leavers) process for operational technology
• Support the identification of new policies in areas such as governance, information security, and operational technology device management
• Provide procurement support and shape requirement definitions for key projects, such as Network Access Control, Privileged Access Management, and Secure Configuration & OT Asset Survey

IDEALLY, WE'D LIKE

• Proven experience as a Business Analyst, with a strong understanding of core competencies and delivery methodologies
• Familiarity with the water/wastewater or other regulated industries, particularly in the context of operational technology (not essential)
• Exposure to cybersecurity concepts and their application in operational environments
• Knowledge of governance, compliance, and risk management frameworks
• Excellent communication and stakeholder engagement skills, with the ability to collaborate effectively across diverse teams
• Critical thinking and problem-solving abilities to identify and address complex business challenges
• Adaptability and the willingness to work in a dynamic, fast-paced environment

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

Reference: 48310